Aid clients in analyzing technical issues related to financial systems and support modernization efforts prioritizing security. Collaborate with national security functional experts in a complex business landscape, requiring technical expertise and a strong understanding of DoD business processes. Focus is on integrating solutions and supporting process improvements within the Army.

This broad role involves investigating and resolving technical questions related to the functioning of Binance's ecosystem, including cooperation with Customer Support and Dev/Infra teams. Responsibilities include providing technical support, analyzing service ticket data, and continuous improvement in service quality.