Be part of a team that is committed to delivering best-in-class service to customers. Serve as the final point of escalation and resolution for advanced technical support, handling highly complex products, escalated issues, and confidential security matters. Provide advanced technical support to diverse audiences. Take ownership of customer support experience and drive customer success in the Azure platform.
Join an experienced team and work directly with Relativity’s staff as needed to resolve software-specific issues. Play a key role in testing Relativity software releases and setting up templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division. CGS seeks candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
As a Technical Support Engineer, you will handle remote technical support across our product lines for HCUS customers. You will support Synapse products, troubleshoot complex issues, and collaborate with peers to develop innovative solutions. The role also requires excellent time management and organizational skills; this position requires a firm grasp of time management and organizational skills.