Own and resolve technically challenging customer issues.
Serve as a technical escalation point for specialists.
Partner with Engineering to diagnose and track complex bugs.
Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way.
Support Sales teams and clients in pre-sales engagements related to AWS, Azure, and Google Cloud solutions.
Assist with both new and existing cloud opportunities , helping accelerate the development and delivery of cloud solutions.
Work with senior CSAs to assess client environments, understand business challenges, and support cloud strategy discussions.
Connection is an IT solutions provider. They offer services such as cloud solutions, cybersecurity, and managed services to businesses of all sizes. They have a culture that fosters growth and opportunity.
Organize and direct the configuration, operation, and maintenance of information management systems.
Analyze and resolve end-user software, application, and connectivity issues.
Conduct capacity and performance analysis and recommend system configuration changes and upgrades.
CompTech is a service-oriented program management and technical company working to build lasting relationships. They are headquartered in Dayton, OH and provide services in client-focused practice areas to small and large companies, municipalities, and Government agencies.
Lead and mentor a team responsible for managing and maintaining the company's IT infrastructure.
Collaborate with cross-functional teams to define IT strategies, roadmaps, and solutions aligned with business objectives.
Develop and implement IT policies, procedures, and standards to ensure security, availability, and performance of IT systems
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Act as a trusted technical advisor for customers, understanding their IT environments and business goals
Manage and validate documentation of the customer’s technology landscape
Conduct ongoing assessments to ensure technologies are fit for purpose and right-sized for current and future needs
Telefónica Tech is a leading NextGen Tech solutions provider with over 6,000 exceptionally skilled employees and +60 nationalities. They develop integrated technology solutions to accelerate digital transformation through Cloud, Data & AI, Enterprise Applications, Digital Workplace, and Cyber Security & Networking.
Review current Rubrik deployment and configuration
Configure Rubrik backup and recovery policies for critical systems
Document technical runbooks, configurations, and operational processes
Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive true business value.
Take ownership of customers' technical success with the UiPath Platform.
Proactively engage with customers, providing technical advisory to mature their automation programs.
Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
UiPath believes in the transformative power of automation to change how the world works. They are committed to creating category-leading enterprise software, and they need people who are curious, self-propelled, generous, and genuine.
Design and enhance proactive monitoring capabilities for AWS Amazon Connect CCaaS platforms.
Collaborate with developers, architects, and platform owners to establish logging standards.
Troubleshoot and resolve production incidents, performing root cause analysis and implementing preventive measures.
Miratech helps visionaries change the world. They are a global IT services and consulting company that brings together enterprise and start-up innovation. Miratech retains nearly 1000 full-time professionals, and their annual growth rate exceeds 25% with a culture of relentless performance.
Supporting and maintaining AWS-based CCaaS and contact center environments.
Monitoring, troubleshooting, and resolving production issues.
Using observability tools such as Splunk and Zabbix.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They are a values-driven organization with a culture of relentless performance that has enabled over 99% of Miratech's engagements to succeed. The company has nearly 1000 full-time professionals, and their annual growth rate exceeds 25%.
Keep customers (and your SLAs) happy, informed, and impressed; Explain things clearly to both code whisperers and non-tech humans.
Document new issues, throw helpful Knowledge Base nuggets into the mix; Prioritize your queue, drive clarity in communication, and proactively guide issues to resolution.
Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. They value customer obsession, intentional action, and trust.