Monitor network, system, and hardware health 24/7 using monitoring and alerting tools.
Respond to alerts, incidents, and outages promptly and follow defined escalation procedures.
Perform initial troubleshooting for network connectivity, hardware failures, and performance issues.
Raptor Technologies, founded in 2002, partners with over 60,000 schools across 55 countries, offering integrated software and services for school and student safety. They are dedicated to protecting children and schools every day, fostering innovation and customer collaboration in their product development.
Solving Exchange backend related incidents, documenting and analyzing system outages.
Handling, resolving error events and incoming requests.
Updating knowledge database and Kanban board entries.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025, according to Randstad’s survey. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees and hundreds of large customers, corporations in Germany and other European countries.
Monitor and coordinate incident resolution, supporting escalation processes.
Evaluate and approve change requests, leading LCAB meetings.
Handle user access requests, ensuring PSA compliance.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025. We provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.
Lead IT compliance initiatives ensuring adherence to regulations and standards.
Manage validation of cloud-based applications, including risk assessments and testing.
Develop and maintain key compliance documents such as validation protocols.
Jobgether is a company that that uses an AI-powered matching process to ensure applications are reviewed objectively and fairly. They identify the top-fitting candidates and share this shortlist directly with the hiring company.
Implement and maintain infrastructure configurations based on best practices.
Monitor and analyze IT infrastructure performance and address potential issues promptly.
Conduct routine maintenance and resolve operational incidents.
Jobgether is a platform that uses AI to match candidates with jobs. They ensure applications are reviewed quickly, objectively, and fairly, and the company values diversity and inclusivity.
Lead in addressing crisis situations in an operational environment.
Support communication with top management and clients regarding incident resolution.
Contribute to development of strategies to prevent incident occurrences.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and Europe, and are known for ethical practices and educational cooperation.
Assist with an implementation of ServiceNow applications and provide technical insight in designing and supporting ServiceNow while aligning to service management best practices.
Implement application solutions based on conceptual design requirements and perform in the areas of development, administration, and technical support of the ServiceNow platform.
Configure and customize the ServiceNow system, including workflows, and use scripting tools and ServiceNow functionality to create scripts to automate routine tasks.
Arthur Grand Technologies is in the business of providing staffing and technology consulting services. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years.
Craft compelling and compliant proposal responses and basis of estimate / staffing models.
Support oral and written proposal efforts.
Agile Defense brings adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility. They value employees as family members and foster a culture where great things are accomplished together.
Serve as the primary technical point of contact for assigned clients, managing technical escalations and ensuring alignment with business goals.
Build and maintain strong client relationships by understanding their operational and technical challenges.
Provide strategic IT guidance and help clients adopt AHEAD’s solutions to improve efficiency and achieve their business objectives.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Develop and execute Serco’s enterprise cloud and network strategy aligned with corporate growth, digital transformation, and sustainability objectives.
Lead, mentor, and develop cross-functional teams of cloud engineers, network engineers, and system administrators, fostering a culture of continuous improvement and automation.
Implement robust security measures and governance frameworks (zero-trust principles, NIST 800-171, and CMMC) to safeguard all infrastructure.
Serco Inc. is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation.