Create and maintain end user accounts and mailboxes in Active Directory and Office 365, including deprovisioning and software license management.
Conduct monthly user audits, assist with IT onboarding for remote employees, and maintain knowledgebase articles and SOPs.
Collaborate with Infrastructure, Security, and Desktop Support teams on user and system audits, acting as an escalation point for account issues.
National Debt Relief helps consumers overcome overwhelming debt through debt settlement and financial education. Founded in 2009, the company has helped over 450,000 people settle more than $10 billion in debt and is rated A+ by the BBB, fostering a team-oriented culture with growth opportunities.
Investigate, analyze, and resolve complex application and infrastructure issues using structured troubleshooting.
Implement and monitor system health checks to proactively identify risks and minimize service disruptions.
Drive continuous improvement initiatives focused on application monitoring, reporting, automation, and technical support processes.
The company provides high-availability cloud services supporting business-critical applications. It operates with global teams and emphasizes operational excellence and resilience.
Oversee IT incidents from detection to resolution, coordinating cross-functional teams to minimize disruption.
Maintain accurate documentation, analyze trends, and ensure compliance with SLAs.
Facilitate post-incident reviews and drive process improvements to strengthen operational resilience.
Jobgether uses AI-powered matching to connect candidates with hiring companies, focusing on efficiency and fairness. They operate as a platform that processes applications and shares top-fitting candidates with employers, emphasizing innovation and continuous improvement.
Take ownership of business-critical Finance ERP applications, ensuring reliability and continuous improvement.
Drive incident management, root cause analysis, and problem resolution for L1/L2 operations.
Collaborate with stakeholders and developers to support operational readiness and implement sustainable improvements.
Redcare Pharmacy is Europe's No.1 e-pharmacy, driven by passionate teams and cutting-edge innovation. The company fosters a healthy, collaborative work environment where every employee feels valued and inspired.
Provide prompt technical support for end-user hardware, software, and mobile devices while meeting service level agreements.
Diagnose and resolve technical incidents efficiently, using remote tools and documenting in the ticketing system.
Support collaboration technologies and contribute to knowledge management by creating documentation and sharing best practices.
Our partner is a company seeking an End User Support Technician to deliver high-quality IT support. The role is within a mission-critical enterprise IT environment, with a collaborative team focused on knowledge sharing and professional development.
Administers Microsoft Teams Phone, Amazon Connect, and other enterprise communication platforms to ensure secure, reliable operations.
Provides advanced Tier II/III support, troubleshooting complex voice and infrastructure issues across cloud and on-premises systems.
Drives automation and modernization through scripting, workflow optimization, and cross-functional collaboration to improve service reliability.
ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions, offering innovative, evidence-based care nationwide. Founded in 2008, the organization supports over 6,000 patients annually and fosters a collaborative, mission-driven culture focused on expanding access to mental health care.
Develop and test Cube Views, Workflow Flows, Dashboards, Security, and Reports within the OneStream application.
Perform analysis and provide recommendations on build items, addressing systems integration and configuration issues.
Communicate accurate information and provide expertise on deployments, testing, and documentation.
Amyx provides technology and professional services to government clients. The company is an Equal Opportunity Employer and a VEVRAA federal contractor with a culture emphasizing diversity and veteran preference.
Deliver advanced QAD ERP support across application and technical streams, resolving complex issues and mentoring junior analysts
Collaborate with clients to maintain stable, secure ERP environments, ensuring high performance and compliance
Troubleshoot posting errors, stuck processes, transaction mismatches, and variance reconciliations while documenting in tickets and runbooks
Pine Services Group is a portfolio company providing ERP support and consulting services. They are a people-first organization offering competitive benefits and professional development opportunities.
Resolve advanced Tier-2 support issues across QAD ERP modules, including Order-to-Cash, Procure-to-Pay, Finance, Production, Inventory, and Reporting.
Provide expert guidance on ERP configuration, workflow optimization, parameter settings, and functional best practices.
Collaborate with clients during live issue resolution, ensuring clear communication and professional handling of high-pressure situations.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. It is a small to medium-sized platform focused on efficient, objective candidate screening.
Troubleshoot and debug complex technical systems and code.
Communicate with clients on a daily basis.
Document client interactions and code/configuration changes.
Trane Technologies is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation. The company has a strong focus on sustainability and innovation, with a large team dedicated to digital solutions.