National Debt Relief

Consult and enroll qualified clients into National Debt Relief’s debt relief programs or recommended options. Document client discussions clearly and concisely using Salesforce customer relationship management software. Complete IAPDA certification within the first year (company sponsored). Meet performance criteria set forth by the management team.

The Compensation Analyst plays a pivotal role in ensuring fair and competitive compensation practices within National Debt Relief. In partnership with the Compensation team, they are responsible for reviewing compensation structures to optimize hiring and team member retention, facilitating annual merit and bonus cycles, and recommending updates to compensation practices based on pay legislation changes. This role requires a foundational understanding of compensation principles, analytical skills, and the ability to communicate effectively with various stakeholders.

The Director of Creditor Strategy is responsible for designing, implementing, and optimizing creditor negotiation strategies to maximize settlement efficiency, client savings, and overall business performance. This leader will oversee analytics-driven decision-making, ensure alignment with regulatory compliance, and enhance relationships with creditors, collection agencies, and legal entities. The ideal candidate will leverage data models, market insights, and industry best practices to improve recovery rates while mitigating litigation risk and optimizing financial outcomes for clients.

This role offers an exciting opportunity to add value and make mission-critical decisions. Responsibilities include analyzing data, maintaining financial models, performing variance analysis, and collaborating with stakeholders. The position requires strong analytical skills and the ability to thrive in a fast-paced environment to help grow and improve the company.

Focused on providing support for clients who are considering cancelling their service with National Debt Relief, this position requires exceptional professional, adaptability, active listening skills, and experience with de-escalating clients. The team drives retention and service by exemplifying core values to ensure clients receive the best possible experience. The position involves retaining clients seeking to cancel via calls, email, and online sources.

This role is pivotal in shaping the strategic direction and operational excellence of our infrastructure, core services, and integrations with internal services and vendor solutions, translating business needs and feedback into effective, scalable technical solutions that drive platform reliability and performance, and business outcomes.

Assist in the administration, maintenance, and enhancement of National Debt Relief’s Human Capital Management (HCM) system, ensuring that the platform aligns with business and HR requirements by supporting system configuration, user support, data integrity, and reporting. The role collaborates with HR, IT, and external vendors to troubleshoot issues, optimize workflows, and drive system efficiencies.