As a Customer Experience Specialist, you are the face of Quince, turning challenging customer issues into "wow" moments, seamlessly managing multiple conversations at once, often handling phone calls, chats, and emails concurrently. You'll embody our mission by providing a fair & transparent experience with an empathetic approach, inspiring confidence in every customer interaction.
As a Customer Support Specialist, you’ll work closely with our customers to identify, investigate, escalate and advise them on their questions and concerns. Day to day, your interactions with our customers directly impact their ability to run their teams efficiently. You’ll work closely with our global support team to efficiently identify, solve, escalate and advise our customers.
An ambitious Customer Success Manager is needed to build lasting relationships with users, guiding customers in setting goals, expanding platform use, and ensuring continued success with Quartzy. You will conduct regular customer check-ins, lead training sessions, identify ways accounts can uncover more value, and manage customer escalations.
As a Residential Support Representative, you will be responsible for driving consumer loyalty for the Security business through exceptional customer service, warranty support, pre-purchase support, technical support, and issue resolution. You will provide positive customer experiences to help troubleshoot basic technical problems, primarily through phone calls, and develop a basic level of understanding of Allegion products.
As a Call Center Representative, you will be a vital member of our Customer Care team. You'll handle incoming phone inquiries, providing timely and professional assistance to shareholders. Interacting with shareowners and the investment community, you'll address inquiries ranging from simple to complex, supporting share positions held at EQ by Equiniti.
The Customer Support Representative-Remote interfaces with customers via inbound/outbound calls/chats/emails or through the Internet. This position provides customer service support and resolution of non-routine problems regarding client's product or services, delivering expert customer experiences.
As a Customer Support Specialist at Cherry, you will deliver exceptional customer experience on the front lines, solving questions from providers and borrowers. Responsibilities include handling inbound and outbound calls, live chats, emails, and texts, documenting interactions, and providing problem-solving resolutions. This role requires shift schedule flexibility, including weekends and some holidays, and the ability to de-escalate tough situations.