Remote Customer service Jobs · Data Entry

• Handle inbound and outbound calls with professionalism and efficiency.
• Listen to understand customer needs and provide accurate solutions.
• Use internal systems to manage accounts and process claims.

MCI is a fast-growing tech-enabled business services company in the USA, with a call center footprint and operations across multiple countries. They deliver Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions, employing 10,000+ individuals.

• Serve as the voice of Galileo, bringing the camper experience to life for families and prospective clients.
• Efficiently manage and respond to a high volume of inquiries via email and phone, upholding Galileo's highest standards of service.
• Proactively collaborate with external partnerships, ensuring exceptional customer service through clear communication and streamlined processes.

Galileo is a nationally recognized summer day camp dedicated to empowering young innovators to change the world. They have inspired hundreds of thousands of kids across 70+ diverse communities since 2002 and have been named one of the Best and Brightest Companies to Work for in the Nation four times.

• Making outbound calls to patients, members, and customers.
• Helping patients make decisions that will enhance their healthcare experience.
• Assisting members and patients with benefits and insurance information.

Carenet Health pioneers advancements for experiences across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They integrate human touch with data-driven technology to improve healthcare, offering best-in-class clinical expertise and personalized solutions.

• Answer a high volume of inbound calls; transfer and direct calls.
• Responsible for front office patient coordination; appointment scheduling, transport coordination.
• Accurately input data into both Carenet and EMR databases.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. We interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Talk to business owners all day, gathering information on their operations.
• Capture information with precision, maintaining accuracy while keeping the conversation flowing.
• Be the face of Harper, projecting competence and helpfulness in every customer interaction.

Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.

• Manages client denials and concerns through analytic review of clinical documentation.
• Delivers final determination based on skillsets and partnerships with Humana parties.
• Investigates and resolves member and practitioner issues via phone or face to face to support quality goals.

Humana Inc. is committed to putting health first for teammates, customers, and the company. Through Humana insurance services and CenterWell healthcare services, they strive to make it easier for millions to achieve their best health, delivering needed care and service.

• Handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect services.
• Maximizes all retention and sales opportunities, resolves customer issues and ensures an optimal level of quality customer service.
• Achieves and exceeds targets by resilience and demonstrating strong negotiation skills to save customers from disconnecting services.

Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Cogeco constantly strives to create an environment that welcomes and nurtures all, prioritizing the health and well-being of its colleagues.

Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.

INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

• Provide customer service and interpersonal communication skills to support the ICE law enforcement mission.
• Maintain public and community relations by answering incoming calls and processing web tips.
• Review, analyze, and process tips for further action.

SteerBridge Strategies is a CVE-Verified Service-Disabled, Veteran-Owned Small Business delivering professional services to the U.S. Government and private sector.

Responds to member/customer requests for emergency road service in a call center environment. Provides superior customer service during every member interaction. Analyzes member accounts to determine additional products and services that benefit the member.

The Auto Club Group provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states.