Manage success of our AI products, ensuring seamless onboarding, timely updates, and maintaining a strong relationship with clients throughout their journey. You will own the “AI employee” customer relationship for the lifetime of the customer, monitor new sale events, and work with customers to complete the setup.

This role is essential in providing exceptional service to our clients and ensuring their needs are met promptly and effectively. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to handle various customer inquiries with professionalism.

Take inbound calls from patients, providers and members, manage calls for patients that may be sick or in emergent situations and Support members with their insurance needs, questions or concerns. Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice. You will be making a difference in someone’s life!

The A/R Call Center Representative will answer calls from patients, providing accurate answers to their questions and addressing concerns about insurance billing, payment responsibility, or refunds. Responsibilities include accurately answering incoming phone calls and ensuring patient information accuracy.

The Registration Specialist verifies patient demographics, educates patients on financial responsibility, and collects patient responsibility. This role involves registering patients, verifying eligibility, creating cost estimates, counseling patients, answering calls, and ensuring patient satisfaction.

Datavant's Customer Experience Representative will interact with Record HUB customers by addressing inquiries, resolving issues or complaints as well as educating customers, in a high call volume, fast-paced environment. They will investigate and solve product and service complaints, communicating and coordinating with colleagues as necessary.

Join North American Dental Group's Revenue Cycle Department as an Insurance Verification Specialist! You will accurately enter data, verify insurance coverage, build insurance groups, resolve errors, and reconcile numbers between systems. We need someone with a high school diploma, MS Office experience, and preferably 2 years of medical/dental insurance experience.

Provide customer service with regard to the installation, operation and maintenance of products and applications as well as answer other types of inbound customer queries with an emphasis on Customer Care by offering personalized solutions. Troubleshoots and resolves technical issues using established diagnostics tools and procedures.

You will be joining a hard-working group that is serious about providing exceptional service! We are looking for individuals who are dedicated, energetic and have a passion for providing outstanding customer service. Answer inbound calls and assist customers with specific requests/inquiries. Capture information and enter data into a computer in a timely manner.

Make a difference every day as a Care Center Representative, answering emergency and non-emergency calls to provide support and peace of mind. Monitor alerts, record details, and communicate with empathy while troubleshooting systems and recommending healthcare services, all while maintaining strict confidentiality.