Take inbound calls from patients, providers and members, manage calls for patients that may be sick or in emergent situations and Support members with their insurance needs, questions or concerns. Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice. You will be making a difference in someone’s life!

This is a remote work from home position, where you will enjoy making outbound calls and reaching out to patients, members, and customers to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments. The role involves assisting members and patients with benefits and insurance information, conducting surveys and making a difference in someone’s life!