Receive, investigate, and resolve customer inquiries in a timely and accurate manner, handling them via telephone, and ensuring all customer communication is clearly documented through various channels. Educate callers to ensure resolution is achieved on first contact and must be able to pass required testing. This position requires schedule flexibility and adherence and may require overtime.

Assist clients in planning and booking their ideal vacations, from flights and accommodations to tours and activities. Offer personalized travel recommendations tailored to each client's preferences and budget. Provide outstanding customer service through phone, email, and chat. Stay informed about travel trends, destinations, and special promotions.

Service inbound and outbound customer calls pertaining to voluntary surrender. Maintain clear and descriptive notes and prepare delinquent accounts for repossession status. Communicate with vendors and review accounts for repossession and legal actions against debtors. Issue written and oral instructions and enforce compliance with Collection Standard of Conduct policies.

Come grow and expand Supermetrics in the US market! As Customer Success Manager, you will take ownership of the North American market, build a strong network of marketing professionals, and collaborate with various teams to provide world-class solutions to customers.

As the Customer Success Manager for MavenAI, you will drive seamless customer experiences by managing relationships, maintaining account health, upselling, providing product feedback, and driving renewals, while advocating for customers and ensuring their success with our software.

The Outreach Healthcare Scheduler will serve as the coordinator for appointments between Porter’s clinical staff and patients/health plan members performing high volume outbound calls to schedule clinical appointments in the home or a facility. Ideal candidates will have the experience, drive, and compassion to manage multiple calls, cancelations, and last-minute conflicts.

The Trader Support Specialist will own customer interactions through live chat, Discord, and phones, using technical ability to master trading platforms and internal tools. This role involves troubleshooting inquiries, educating customers, and contributing to the improvement of the help center. Join in shaping the future of Topstep.

Manage and enhance our guest communications; handle inquiries, provide information, resolve issues, and ensure a seamless communication experience for guests across multiple platforms, requiring excellent communication skills and attention to detail in a fast-paced environment.

As a Customer Support Specialist, use your voice to deliver flawless and timely support to customers across the nation. Field and resolve overnight questions, respond to inbound customer questions via phone, email and SMS. Escalate questions to other teams, assist with scheduling changes, confirm appointments have the necessary information and support the Care Coordination team.