Job Description
Weβre seeking a reliable and adaptable Client Support Specialist to join our team. This role involves supporting customer needs through various communication channels and managing incoming orders. You will be collaborating with internal teams to ensure a smooth customer experience. The ideal candidate is detail-oriented, comfortable working in a dynamic environment, and enjoys problem-solving.
Key Responsibilities include responding to customer inquiries, processing incoming orders, addressing and resolving order-related issues, and coordinating with internal departments. Prior experience in customer support or order management is preferred with strong communication and organizational skills. Familiarity with business systems and tools is helpful.
About Media Cause
Media Cause is an award-winning, mission-driven marketing and creative agency that helps nonprofits grow and accelerate their impact.