We are looking for great people to join our team as Bilingual Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies.
Job listings
Serve as the first point of contact for our patients/healthcare providers via phone and chat, assisting them with prescription drug inquiries, troubleshooting mail-order issues, and guiding them through basic resolution steps. You will become an expert on our GLP-1 products and functionalities, ensuring patient/healthcare provider satisfaction while maintaining professionalism and empathy at all times.
This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. Our Remote Customer Service Specialists must be willing and able to report to their local office as needed, dependent on business need.
We are looking for a Customer Success Manager based in China who will be responsible for developing long-term relationships with our customers. Looking for a reliable, analytical, hard-working individual to join our Customer Success Team, working with both our internal teams as well as clients. Our ideal candidate is a good communicator, excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.
The Client Services Executive (CSE) will manage existing Pharmacy Benefit Management clients, co-develop long-term account strategies, identify "up sell" and expansion opportunities, and ensure client retention while achieving corporate strategic goals and customer satisfaction. Responsibilities include delegating tasks, presenting data-driven insights, resolving escalated client issues, managing contracts, and traveling to client sites.
Nurture relationships with the client base at scale, ensuring they receive significant value from our products. This role involves a mix of relationship management, strategic account oversight, and direct support to enhance client satisfaction and retention. Responsibilities include client relationship management, ROI optimization, account reviews, and identifying upsell opportunities.
Join our team as a Player Support Specialist for ARB Interactive, where you will be a key member of our support team. You'll work closely with our Players to ensure they have an outstanding gaming experience by addressing customer needs, resolving issues, and enhancing the overall Player experience through chat, email, and phone.
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
The Member Experience Specialist supports members with all questions, concerns, and service needs post-engagement. As a Member Experience Specialist, you will serve as the front line contact for our members, ensuring they feel supported, informed, and connected throughout their healthcare journey. This position is ideal for someone with a strong customer service background, a passion for healthcare, and a desire to make a positive impact.
Weโre looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.