Manage customer inquiries and process healthcare information requests accurately and confidentially.
Provide excellent customer support via phone, email, and written communication while documenting all interactions.
Maintain strict confidentiality of healthcare data and comply with HIPAA and privacy standards.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates remotely and focuses on efficient, fair recruitment processes.
Coordinate and manage tickets in ServiceNow, ensuring proper prioritization, assignment, and flow.
Identify recurring patterns in ticket data and propose improvements to increase queue management efficiency.
Prepare clear process documentation, visualizations, and monthly service reports for clients.
Software Mind develops impactful solutions for global companies. The company fosters a culture of openness, respect, and grit, with a focus on enjoyment and growth.
Actively monitor account health using structured scoring to identify risk early.
Drive adoption of contracted features to ensure clients get real value.
Manage full renewal cycle and identify expansion opportunities.
Sweed is a product-driven software startup building the all-in-one Dispensary Operating System platform for cannabis retail. With a team of approximately 250 people across the US and internationally, they believe in the medicinal potential of cannabis and responsibility to help the industry operate better.
Assist clients with booking requests, scheduling, and reservation coordination.
Communicate with clients via email, phone, and messaging platforms to provide updates and support.
Accurately enter, update, and maintain client information and booking details.
Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.
Conduct outbound calls to hospitals and clinics to complete brief surveys on after-hours and emergency response protocols.
Accurately document responses while following call scripts and maintaining professionalism.
Handle a high volume of calls and protect confidential information in a remote environment.
Five Star Solutions is a staffing and support company serving healthcare clients. They are currently hiring for this role with a focus on remote work and professional communication.
Assess and implement risk controls for facilities, events, and operations.
Manage security projects from vision to completion and develop customer security knowledge.
Resource and manage vendor relationships and provide direct security support at events and business functions.
Stand Together is a philanthropic community that helps America's boldest changemakers tackle root causes of pressing issues. The team mitigates risk for personnel, property, and facilities, and is part of a passionate community of over 1,300 employees.
Conduct outbound calls to pharmacies to support patient care initiatives and address medication-related cases.
Communicate professionally with pharmacy staff and clinical teams to resolve issues and gather information.
Maintain accurate documentation and records within internal software platforms to ensure compliance.
The partner company is a fast-growing healthcare technology organization that connects patients, providers, and pharmacies to improve healthcare outcomes. It has a mission-driven and supportive team culture, focusing on improving patient care through innovative technology.
Lead a regional team of Field Reimbursement Managers to deliver compliant access and reimbursement support for oral migraine therapies.
Partner cross-functionally with Sales, Patient Services, and Market Access to align field execution and identify access barriers.
Ensure accurate, compliant customer education on coverage, coding, billing, and affordability for AbbVie products.
AbbVie is a pharmaceutical company dedicated to discovering and delivering innovative medicines in immunology, oncology, and neuroscience. As a large global organization, it employs thousands and operates with a culture of integrity and innovation.
Partner with CSMs to shape customer Success Plans, linking business goals to product adoption and measurable value.
Use deep product knowledge to identify adoption gaps, optimization opportunities, and best-practice pathways across Unit4 solutions.
Guide customers towards scalable, future-ready ways of working by promoting standard functionality and reducing unnecessary complexity.
Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organizations with over 40 years of heritage. We are an agile, fast-growing company that empowers people with autonomy and a focus on meaningful work.