Instructure

5 open remote positions

Instructure aims to amplify the power of people to grow and succeed by creating intuitive products that simplify learning and personal development. They are giving smart, creative, passionate people opportunities to create awesome.

Benefits Overview 5 of 5 jobs

Flexible schedules (4) Mental health support (4) Wellness programs (4) Learning stipends (3) Competitive compensation (1) Employee recognition (1) Equity (1) Generous time off (1) Motivosity (1) Ownership Program (1) Ownership program (1) Remote-friendly (1) Remote-friendly culture (1) Time off (1) compensation (1) flexible schedules (1) learning stipends (1) mental health support (1) ownership program (1) wellness programs (1)

Open Positions

  • Administer Salesforce CPQ, configuring Product Rules, Price Rules, Discount Schedules, Advanced Approvals, and customizing the Quote Line Editor.
  • Administer and configure the Docusign CLM platform, including system settings, integrations, and security profiles; manage user access.
  • Collaborate with departments to gather requirements and translate them into CLM solutions; manage project lifecycles using Agile methodologies.

  • Drive strong adoption and utilization across the strategic higher education portfolio, ensuring customers realize measurable outcomes from Parchment and Instructure solutions.
  • Lead, mentor, and develop a high-performing team of Customer Success Managers through clear expectations, coaching, performance feedback, and career development.
  • Own key Customer Success performance metrics, including Net Revenue Retention (NRR), Gross Retention, pipeline generation, forecast accuracy, customer health indicators, and VOC performance.