This role is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. The Team Lead will ensure consistent delivery of exceptional customer experiences, directly contributing to the company’s goals. This role will help influence both the success of our customers and the development of our Customer Success team.
Litify is looking for a Customer Success Manager to join our team, and you might be the right person! As a CSM you will monitor and manage a portfolio of client accounts to drive adoption, desired outcomes, and ultimately ensure retention and contract renewal. This position will be remote, with occasional travel to client sites and our NY headquarters.
As a Client Onboarding Consultant, you will execute and manage the set up of clients, users, products and payers based off contract, SOW and STI. You will be accountable for the entire client set up, collection of required documentation, clear documentation of status of process, meeting the expected timeline without delaying implementation and ongoing client success, raising any concerns with scope and deliverables to management.
Seeking a dynamic Account Manager - Benefits to manage key client relationships, develop strategic account plans, and ensure exceptional customer satisfaction while driving business growth. The role involves managing annual benefit renewal activities, liaising with benefit carriers, and communicating industry changes to clients.
This is a shift-based role, working from 2 :00 PM to 10:00 PM CET , with a focus on supporting our U.S.-based customers. The Customer Success Manager will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our customer. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.
Our Personal Shopper team is dedicated to building meaningful relationships with Hanna customers, serving as trusted advisors with personalized advice on products, fabrics, sizing, and trends. In this role, you will process orders and create tailored experiences by being creative, organized, and possessing excellent communication skills.
As a Wholesale Service Representative, you’ll play a vital role in supporting and growing our wholesale customer base by building relationships and managing onboarding. Make sure customer needs and compliance obligations under the Grocery Industry Competition Act are being met. This role is a 12 Month Maternity Cover.
SmarterDx is seeking a Senior Manager, Customer Success who can help their customers thrive, as you will ensure health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. In this role, you will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx’s solution post go-live, and help coordinate the implementation process for new clients and problems.
Define and drive the strategy for delivering exceptional experiences across all touch points, ensuring Angi’s customers feel valued, understood, and empowered. This role requires a hands-on leader who is action-oriented, strong analytically, customer service-obsessed and can influence without authority. You will need to balance both strategy with day-to-day execution and play a key role in shaping the future of the Care organization.
We are looking for a top Customer Success Manager to join our Enterprise team in a five month contract position and help Cobalt's customers build and grow successful security testing programs. We are looking for someone super smart who can take ownership and be a builder! The candidate will be interfacing with C-level executives both internally and externally.