Remote Customer service Jobs · Project Management

Job listings

$80,000–$95,000/yr

  • Own customer relationships from onboarding through expansion, building playbooks and processes in a high-ambiguity startup.
  • Lead onboarding and activation, driving milestones and adoption within the first 30-60 days.
  • Serve as the voice of the customer, translating feedback into product insights and tracking health metrics.

Sapience AI is a collective intelligence platform that helps professional communities access and share expertise scattered across CRMs, AMS platforms, and knowledge bases. It is an early-stage startup with a culture centered on trust, purpose-driven deployment, and the belief that technology should elevate people.

  • Coordinate Azure subscription transitions and exception requests from intake through resolution.
  • Validate complex account, billing, and purchasing details across CSP, EA, and MCA-E.
  • Maintain operational records, backlogs, and reports to track workload, approvals, and revenue impact.

Blueprint is a technology solutions firm headquartered in Bellevue, WA that helps organizations solve complex challenges across AI, cloud, data, and emerging technology. Their culture values exceptional work, ownership, and mutual support.

  • Coordinate direct response fundraising campaigns across mail and digital channels
  • Manage campaign logs, approvals, timelines, and donor outreach activities
  • Liaise between internal teams, external vendors, and donors to support retention

Global Giving is a nonprofit organization that enables donors to support community-led projects around the world. The organization values detailed campaign execution, cross-team collaboration, and meaningful donor relationships.

  • Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
  • Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
  • Document final configuration choices to support visibility and ongoing optimization post-launch.

Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.

  • Own the full post-sales lifecycle from onboarding through managed services, expansion, and renewal.
  • Serve as a strategic advisor, driving adoption, account health, and measurable business outcomes.
  • Lead AI enablement and workflow automation, deploying ClickUp AI agents tied to customer KPIs.

ClickUp is building an AI-native workspace that unifies tasks, docs, chat, calendar, and search. The company is AI-first, expects every team member to use AI daily, and evaluates AI fluency in its hiring process.

$120,000–$140,000/yr

  • Lead complex client implementations, from customer use cases to success metrics and clinical workflows.
  • Train and educate customers on BioIntelliSense product offerings and value proposition.
  • Provide ongoing clinical support and post-implementation optimization while coordinating across teams.

BioIntelliSense is a healthcare technology company providing FDA-cleared wearable monitors, like the BioButton, and AI-driven analytics for early detection of patient decline. The company has a remote-first culture with a global team and offices in Colorado and California.

  • Lead complex enterprise customer implementations and drive adoption of the PackageX platform.
  • Manage implementation timelines, risks, and dependencies while coordinating across customer and internal teams.
  • Capture measurable value, ROI, and customer evidence while building playbooks for post-sales execution.

PackageX is building the Physical Logistics Execution Platform for enterprise teams using Vision AI, workflow automation, and integrations. It operates as a fast-moving startup focused on execution, verification, and evidence.

$55,000–$75,000/yr
US Unlimited PTO

  • Own the onboarding and training of new dispensary customers launching on Dutchie.
  • Guide clients through configuration, best practices, and product fundamentals across all core products.
  • Manage white-label mobile app submissions and releases through App Store Connect and Google Play Console.

Dutchie provides a comprehensive platform for cannabis dispensaries, including POS, e-commerce, loyalty, and mobile app solutions. As a growing company in the cannabis industry, they emphasize speed, AI-driven workflows, and a team-oriented but independent culture.

US Unlimited PTO

  • Develop deep expertise in Tekmetric Marketing and the auto repair industry to guide customers through onboarding.
  • Host group onboarding calls, ensure customers are on track for launch, and clearly communicate setup requirements.
  • Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.

Tekmetric builds cloud-based software that helps auto repair shops run smarter, grow faster, and serve customers better. Founded in Houston in 2017, the company is an industry-leading solution known for transparency, integrity, innovation, and a service-first mindset.

  • Manage event registration and AV vendor communications for workshops.
  • Run virtual programs and update daily master trackers.
  • Support business development initiatives with account teams.

Vaniam Group coordinates program services and digital marketing for corporate events and workshops, focusing on customer satisfaction. The team operates in a fast-paced virtual environment with a collaborative culture.