Lyra Health is looking for a Customer Success Manager who is energized by engaging with customers, building relationships, strategy and overall delivering results. This role will be a great fit for you if you are a doer; you are passionate about making a difference, comfortable with ambiguity, and are naturally collaborative.
Job listings
As a project manager, you will be the central hub in the development of our customer service, managing projects from conception to successful implementation.
As an Implementation Specialist at Karbon, you'll provide support to customers by way of onboarding, data migration, implementation, and training on the Karbon platform, driving client satisfaction and ensuring that considerable value is realised by clients on our platform in their first 90 days. Karbon is looking for the type of person who enjoys meeting new people, working directly with customers, excel data and solving problems.
We are seeking a Senior Customer Success Coordinator to join our team in India, supporting customers in the Asia and ANZ Regions. Fluency in English/Hindi is essential. You will provide operational management of customersβ EcoVadis programs, working with Account Managers to ensure effective implementation of the EcoVadis solution. Responsibilities include platform demonstrations, program reports, buyer trainings, and building customer advocacy.
The Customer Success Manager (CSM) cultivates and maintains strong relationships within assigned accounts; ensuring high levels of customer satisfaction and recognition of ROI that lead to strong renewals and growth opportunities. You will support executive decision makers, monitor account health, and drive retention and expansion through business value reviews.
SmarterDx is seeking a Senior Manager, Customer Success who can help their customers thrive, as you will ensure health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. In this role, you will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDxβs solution post go-live, and help coordinate the implementation process for new clients and problems.
In this critical role, you will oversee the end-to-end coordination of the patient journey from apheresis to product delivery, and infusion, serving as a primary interface for clinical sites and ensuring seamless collaboration with internal cross-functional teams.
The Spectra Client Manager will lead strategic relationships and drive client success across the Spectra platform. You'll serve as the subject matter expert to assigned clients, ensuring seamless onboarding, ongoing support, and long-term satisfaction. The ideal candidate will possess strong communication skills, a deep understanding of client needs, and the ability to translate business objectives into actionable solutions.
The Premier Success Manager (PSM) is the key customer advocate and the Leader providing high touch engagement for Extremeβs most valued and strategic customers. The PSM plays a pivotal role throughout the customer lifecycle, ensuring each phase is aligned with the customerβs success goals and supported by proactive engagement.
The Manager on the Strategic Analytics & Insights Pack & Design team will leverage a variety of methods to influence the packaging and product design for top global brands across a variety of categories. As Manager, youβll use your analytical and consultative skills to help clients such as ABI, Walmart, and Procter & Gamble make better, faster, and smarter decisions.