Manage customer-facing project services and coordinate with internal teams to onboard clients.
Initiate, plan, and design project timelines based on client specifics and resource availability.
Communicate project status and milestones to the client in a consistent and effective manner.
FinQuery delivers accounting automation with a focus on contract-driven accounting. Their AI platform streamlines financial contract management for controllers and finance teams. They serve over 8,500 customers worldwide and have been recognized as one of the fastest-growing companies for five years.
Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
Proactively build strong relationships with key contacts of the customer operations organization.
Drive resolution for escalations, partnering with technical teams to bring issues to resolution.
Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.
Act as a trusted bridge between families and the internal advising team.
Provide timely updates, thoughtful recommendations, and genuine care as their child progresses toward their goals.
Collaborate with team members to ensure services are delivered to fulfill family needs.
InGenius Prep, founded in 2013 by law students at Harvard and Yale, assists students in applying to U.S. Colleges and Graduate schools. The company has grown to a team of more than 190 full-time employees, 600 part-time employees, with offices in the U.S., Canada, and China.
Answer incoming phone calls promptly and professionally
Efficiently manage a high volume of calls and email correspondence
Deliver exceptional customer service while maintaining strong client relationships
We specialize in providing advanced environmental consulting and remediation services for industrial and commercial sectors. Our team helps businesses manage environmental risks, maintain regulatory compliance, and implement sustainable practices.
Implement products and execute ACO initiatives with direction from Market Leadership.
Assist in training office staff and physicians on processes and technologies.
Develop and nurture lasting relationships with physicians and healthcare system executives.
Aledade empowers independent primary care practices to deliver better care to patients and thrive in value-based care. Founded in 2014, we've become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Maintain and update Health Scorecards to support executive engagement.
Coordinate and document internal discussions related to executive sponsor programs and account strategy.
Assist in preparation for Executive Business Reviews (EBRs) including planning and materials preparation.
Rimini Street is a global provider of enterprise software support, managed services, and Agentic AI ERP solutions. They serve Fortune Global 100, Fortune 500, midmarket, public sector and government organizations and are committed to innovation and client success.
Coordinates cross-functional client teams to achieve client plans, revenue retention, satisfaction and growth.
Serves as the primary client contact and trusted advisor for operational representatives, identifying needs.
Manages client initiatives and projects, monitors program performance, and provides root cause analysis and recommendations.
Cotiviti provides payment accuracy and analytics-driven solutions, helping clients discover value from their healthcare data. They are committed to diversity and inclusion, offering employees a wide range of personal and family needs.
Own strategic relationships by serving as the primary point of contact for large-scale enterprise accounts, attending to both day-to-day needs and big-picture opportunities.
Drive account growth by proactively identifying expansion and upsell opportunities within major accounts to meet long-term revenue goals.
Lead implementation and go-live by coordinating with internal stakeholders like Implementation Engineers and Product Managers to ensure successful account launches.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud for over 300 banks, retailers, and fintechs worldwide. The company has raised $145M from top investors and maintains a remote-first culture with hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo, valuing performance and employee flexibility.
Lead customer onboarding and deployment for smooth implementation experiences.
Partner with cross-functional teams to execute plans and solve customer problems efficiently.
Analyze client financial workflows to translate needs into clear, practical solutions.
Rillet serves accounting and finance teams by providing an AI-native ERP designed to help run financial operations with speed, accuracy, and insight. This high-growth startup is backed by top-tier investors, fosters a fast-paced culture of extreme agency and customer focus, and has offices in major cities.
Responsible for the strategic oversight and successful delivery of services for the Arlo post-election audit product.
Act as the primary liaison for Product and Engineering alignment for customer success, managing onboarding, adoption, and risk.
Develop systems, metrics, and playbooks to track customer health, optimize journeys, and manage projects across multiple states.
VotingWorks is a non-partisan non-profit building open-source technology to power trustworthy elections. It operates as a small, flat, and tight-knit team striving to be both confident and humble, with a distributed workforce across nine states.