Implementation Specialist

The Implementation Specialist plays a vital role in ensuring the successful onboarding of clients by managing projects with precision, organization, and effective communication. This role operates independently with small to mid-sized projects from start to finish, shaping processes that directly improve customer success and operational efficiency, while also serving as a key support resource for complex Enterprise-level implementations. Independently manage Computer System Validation (CSV) client onboarding projects, ensuring each deployment meets quality and regulatory standards. Support enterprise-level implementations by coordinating logistics, tracking progress, and escalating roadblocks. Maintain Risks, Assumptions, Issues, and Dependencies (RAID) logs, proactively following up on action items to keep projects on track. Track daily and weekly tasks, monitor deadlines, and identify risks early to ensure smooth, timely implementations.