Educate and train customers on Golf + POS workflows that support their day-to-day operations. Partner with Account Managers to resolve issues and strengthen long-term workflows. Implement new product features following upsells. Act as a product expert and adoption champion to ensure customer satisfaction and retention. Collaborate cross-functionally with Customer Success, Product, Support, and Development teams.
Job listings
As an Implementation Specialist at Secureframe, you will own the onboarding experience for our small-to-mid-sized (SMB) customers, guiding them through the implementation process. You’ll ensure they understand how to configure and adopt the platform, and set them up for long-term success. This customer-facing role requires excellent English communication skills and the ability to manage multiple customer projects simultaneously.