Remote Customer service Jobs · Onboarding

Job listings

  • Own the end-to-end onboarding process for new customers from kickoff to adoption.
  • Map contractor processes and rebuild them as workflows inside the platform.
  • Use AI to automate onboarding and support scaling without headcount growth.

They are building an AI operating system for commercial general contractors. The small, seed-stage team has a strong construction background and high ownership culture.

$60,000–$75,000/yr
US Unlimited PTO

  • Own end-to-end onboarding for new dental practices from scanner delivery through first successful cases and handoff to steady-state usage.
  • Deliver engaging virtual training sessions on intraoral scanning workflows, case submission, and scanner care for clinical teams.
  • Monitor early practice performance against activation milestones, identify adoption gaps, and escalate risks proactively to Customer Success.

Incisive is building a better model for restorative dentistry by curating lab partnerships, providing no-cost digital equipment, and tracking cases and invoices in one place. More than 650 doctors nationwide trust them, they retain over 95% year over year, and they are growing fast with a small, high-standards team.

  • Independently manage a portfolio of up to 25 onboardings across all segments, including complex multi-provider and multi-location setups.
  • Take ownership of enterprise accounts, travel for on-site support, and maintain high customer satisfaction while driving partnership success.
  • Mentor junior onboarding managers, lead performance targets, and collaborate cross-functionally to improve handoff processes and outcomes.

Moxie empowers aesthetic entrepreneurs to build profitable, independent practices without burnout or overwhelm. They are a global, remote-first team supporting 700+ practices nationwide, driven by values of ownership, speed, and continuous learning.

EMEA Unlimited PTO 16w maternity 16w paternity

  • Act as the primary point of contact for onboarding, ensuring compliant and seamless global onboarding for enterprise clients.
  • Manage onboarding processes, handle escalations, and collaborate with cross-functional teams to deliver exceptional client outcomes.
  • Drive process improvements and leverage automation to scale onboarding operations and enhance service quality.

Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a fully remote and async culture, Remoters work from six continents and embrace innovation, automation, and AI.

Global Unlimited PTO

  • Partner with sales teams to ensure successful customer setups and address potential pain points proactively.
  • Manage multiple client onboarding projects simultaneously, taking full ownership of each project.
  • Conduct training sessions and migrate client data to ensure smooth transitions to the WeTravel platform.

WeTravel is a travel technology company that provides a one-stop platform for multi-day trip organizers to manage reservations, payments, and more. The company is scaling its services and values a collaborative, cross-functional culture with a focus on customer success.

$70,000–$87,000/yr

  • Guide users through onboarding and adoption to integrate AlphaSense into their workflows.
  • Drive engagement through warm outreach and live sessions to increase platform usage.
  • Collaborate with account managers and product teams to improve client experience and share insights.

AlphaSense delivers AI-driven market intelligence and search to empower professionals in decision-making. The company has over 2,000 employees globally, trusted by 6,000+ enterprise customers, and emphasizes a collaborative and innovative culture.