Remote Customer service Jobs • Support

This role blends support, sales, and onboarding, leading demos, onboarding calls, and real-time support and troubleshooting across phone, chat, and video. The focus is on providing quality and effective support, solving real problems, and helping practitioners get the most out of Jane. The role requires adapting communication to meet individual customer needs and thriving in a fast-paced, changing environment.

You will become a key part of our Quick Call team that provides instant support to buyers as well as their suppliers in large, global companies across many different industries. You will be supporting our Consultants and Customer Success Managers with a wide variety of tasks. You will get a chance to participate in different Customer meetings such as Implementation meetings, Annual Business Review meetings, Upsell meetings etc. You will also be given your own project(s).