AireSpring

1 open remote positions

AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. The family-owned company has over 22,000 enterprise locations worldwide and is known for its award-winning customer service and integrity.

Tier One Telecom Support Engineer

4 hours ago

Provide technical support for telecom transport issues, troubleshooting Layer 1 and Layer 2 OSI model and coordinating with carriers.
Manage inbound and outbound technical calls, create internal and carrier trouble tickets, and ensure resolution within SLAs.
Document interactions and escalate complex issues to senior technicians as necessary.

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Tier One Telecom Support Engineer