Join a dynamic international team as a Cloud Infrastructure Engineer! You will play a key role in supporting commercial offerings, operating a sophisticated infrastructure spanning Microsoft Azure and on-premises data centers across the globe. The working arrangement for this role is work from anywhere within Portugal.
Job listings
Support internal and external customers in our hosted & internal environment by utilizing communication and technical skills. Help design, implement, and support a large heterogeneous computing environment. Maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions.
Operating as a desk-based technician, you will provide world class service and support for clients and colleagues, troubleshooting, and diagnosing IT issues within SLAs. You will also provide remote support to clients and assist in the monitoring and maintenance of their computer systems and networks. Your responsibilities include working on escalations, maintaining information recording, and proactively managing your queue.