Provide exceptional customer support in a fast-paced remote Managed Services Practice.
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
Provide operational support for Windows, Mac, Linux, Microsoft 365, Azure, networking devices, and mobile devices.
CyberSheath is a Security and IT Managed Services Provider focused on cybersecurity services for the Defense Industrial Base. They are a fast-growing company with a self-motivated, out-of-the-box culture where employees are self-starters and willing to wear many hats.
Serve as the escalation point for complex incidents and requests across the IT support team, troubleshooting issues with Microsoft 365, Windows, macOS, and remote connectivity.
Manage the endpoint lifecycle including provisioning, configuring, and maintaining laptops and mobile devices for a distributed workforce.
Administer Microsoft 365, Active Directory, and Entra ID, and support Microsoft Intune operations for app deployment and endpoint policies.
Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. The firm emphasizes the economics as well as the legal aspects, serving founders, senior executives, and UHNWIs.
Provide Level 2 technical support, troubleshooting complex issues across diverse customer environments.
Manage service tickets, prioritize incidents, and ensure timely resolution or escalation.
Maintain detailed documentation and collaborate with customers and colleagues to ensure service continuity.
Dijital Team is an established Australian technology and managed services provider. It delivers comprehensive technology solutions and fosters a collaborative culture focused on employee development and innovation.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Provide technical support for Windows and macOS, servers, Microsoft 365, and network infrastructure.
Manage and troubleshoot virtualized environments using VMware and Hyper-V.
Act as an escalation point and deliver excellent client service in a remote-first environment.
Jobgether is an AI-powered job platform that matches candidates with relevant roles. It focuses on efficient, objective recruitment processes and is a remote-first organization.
Provide Tier 1 support to clients, resolving desktop hardware, software, and peripheral issues.
Build and maintain strong client relationships while managing IT systems according to SLAs.
Maintain an 80% billable rate and provide remote assistance via ticketing system.
Network Coverage is a US-based IT services company providing managed support solutions. The company focuses on remote contractor support and maintaining high client satisfaction through effective problem resolution.
Own and resolve Tier 3 incidents across hardware, software, identity, and infrastructure.
Lead end-to-end delivery of enterprise projects, including migrations, upgrades, and modernization.
Design and support Microsoft Azure, AWS, Microsoft 365, and on-premises systems with security and automation.
Re:Build Manufacturing operates an advanced manufacturing platform that partners with industrial companies to bring products from concept to production in aerospace, defense, medical, energy, and robotics. The company emphasizes employee ownership and a culture guided by 'The Re:Build Way,' aiming to create meaningful jobs across America.
Provide advanced L2 technical support and system administration across Windows, Microsoft 365, networking, and cloud environments.
Take ownership of escalated incidents, service requests, and infrastructure projects such as Microsoft 365 migrations and Intune deployments.
Collaborate with Level 1 and Level 3 engineers to deliver reliable, secure, and efficient IT solutions for diverse clients.
Dijital Team is a recruitment platform that connects IT professionals with remote roles at managed services providers. The company culture emphasizes flexibility, support, and continuous learning, with a range of employee benefits.
Provide remote technical support to Atlas Technica Team Members across internal systems, applications, and devices.
Administer Microsoft 365 technologies, including Exchange Online, Teams, SharePoint, Intune, and Entra ID.
Identify opportunities to automate processes, improve documentation, and enhance scalability.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company values ownership, execution, growth, intelligence, and camaraderie, offering competitive benefits to a global team.
Designs, maintains, secures, and evaluates Kwik Lok's global network, infrastructure, and cloud systems.
Performs complex systems support across a multi-site international manufacturing environment with exceptional customer service.
Serves as senior technical resource to the IT/IS team and leads network, security, and disaster recovery initiatives.
Kwik Lok is a global manufacturer of closures and packaging solutions, serving multiple international sites. The company emphasizes a culture of business alignment, accountability, collaboration, and continuous improvement.
Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
Collaborate with IT leadership on documentation, process improvement, and long-term fixes.
This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.
Provide remote IT support, resolving workstation, server, M365, and networking issues independently.
Participate in on-call rotation for after-hours and weekend support of client operations.
Escalate complex issues, maintain high service quality, and drive client satisfaction.
Intelligent Technical Solutions is an IT support and managed services provider offering remote technical assistance to clients. The company is a dynamic and growing organization emphasizing customer service, collaboration, and a strong cultural fit.
Provide remote technical support to resolve complex hardware, software, and network issues for a diverse user base.
Manage and prioritize support tickets, configure user accounts and devices, and ensure service-level agreements are met.
Coordinate with internal teams, external resources, and vendors to maintain system availability and support IT projects.
Jobgether is an AI-powered hiring platform that matches candidates with opportunities. The platform fosters an inclusive, people-focused culture and emphasizes remote work.
Administer, monitor, and support customer-facing security platforms and operational technologies.
Handle Tier 3 escalations by analyzing logs, configurations, and system behavior to restore service.
Collaborate with internal teams and vendors to plan upgrades, onboard clients, and improve reliability.
Tusker provides managed security services, building and supporting the security platforms that protect its clients. The company fosters a security-first culture, emphasizing hands-on engineering, continuous learning, and collaboration.
Provide Level 1 and Level 2 technical support to employees across the corporate IT environment, ensuring timely resolution of incidents and service requests.
Troubleshoot hardware, software, operating system, network, and application issues on macOS and Windows devices, maintaining accurate documentation.
Collaborate with Corporate IT Engineering, Security, and IT Operations to resolve complex issues and continuously improve IT services.
Turnitin is a recognized innovator in global education, providing learning integrity solutions to academic institutions, publishers, and corporations worldwide. With team members in over 35 countries, they foster a remote-first, inclusive culture focused on making a difference in education.
Build and maintain Midnite's SaaS infrastructure including Google Workspace, M365, Slack, n8n, and Notion.
Provide 2nd and 3rd line technical support for corporate IT and support global onboarding/offboarding.
Automate workflows, support secure AI adoption, and manage office networks remotely.
Midnite is a next-generation sports betting and gaming platform built for a new wave of players. With over 400,000 players, we're a high-performance team operating at pace, with high ownership and constant iteration.
Responsible for the design and ongoing management of enterprise Windows Server and Active Directory environments.
Supports Windows Server 2008R2-2016, Exchange/O365, and automates tasks through PowerShell scripting.
Provides on-site and remote support, including 7x24 on-call rotation, for datacenters across the US.
CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. They foster an inclusive, empowering culture with a solid benefits package and competitive pay.
Administer and maintain Microsoft Azure and Microsoft 365 cloud environments, including backups, disaster recovery, and cloud migrations.
Monitor security alerts, manage endpoint protection, conduct audits, and respond to security incidents.
Manage user access, SSO, MFA, Conditional Access, and support server, workstation, and network administration.
Aspire Living & Learning provides support services for individuals with disabilities and their families. They foster a collaborative, dedicated team culture that values belonging, care, diversity, and professional growth.
Lead and coordinate the onsite IT support team, allocating incidents, service requests, and operational tasks.
Provide technical oversight across desktops, Windows systems, Microsoft 365, peripherals, and connectivity issues.
Track SLAs, manage escalations, and drive continuous service improvement through reporting and documentation.
Jobgether is a talent matching platform that connects candidates with employers worldwide using AI-powered matching. The partner company manages enterprise IT infrastructure services and values in-person collaboration with flexibility to support wellbeing and productivity.