Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
Collaborate with IT leadership on documentation, process improvement, and long-term fixes.
This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.
Manage and maintain Azure cloud infrastructure, ensuring availability, performance, and security.
Administer Windows Server environments, including Active Directory, Entra ID, and IIS, and automate tasks with PowerShell and Python.
Monitor infrastructure with Datadog, troubleshoot production incidents, and collaborate with global operations teams.
Netrix Global provides the people, processes, and technology to run and scale modern, data-driven businesses. Their culture is built on owning outcomes, winning together, and making an impact, and they are ranked in the CRN VAR500.
Provide Tier 1 and Tier 2 support across tickets, chat, email, and remote sessions.
Manage identity systems, SaaS apps, and endpoints while troubleshooting macOS, Windows, and M365.
Build automations and documentation to improve IT operations and employee experience.
6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.
Champion successful implementation of key projects, meeting client requirements and timelines.
Drive optimization of IT system performance and reliability by proactively addressing challenges.
Enhance team collaboration and communication to contribute to the success of every project.
Intelligent Technical Solutions is a managed service provider (MSP) that delivers IT infrastructure solutions and support to clients. The company emphasizes a collaborative culture and provides comprehensive employee benefits and training.
Monitor and maintain Azure and Microsoft 365 environments to ensure reliable daily operations.
Investigate and resolve incidents, service requests, and performance issues within established service levels.
Collaborate with project and engineering teams to support service transitions and improve operational processes.
Our partner company specializes in enterprise technology and cloud solutions. They foster a collaborative, mission-driven culture with a focus on operational excellence.
Serve as the primary escalation point for Tier 1-3 technical support for a remote-first team.
Own end-to-end user lifecycle management, IAM strategy, and device management via Microsoft Intune.
Drive security and HIPAA compliance while automating workflows with PowerShell and Bash.
Nadia Care is a maternal health startup reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities. It is a growing distributed team that values empathy, collaboration, and resilience, offering wrap-around support including doula care and care navigation.
Deliver reliable, secure, and effective technology support for a distributed, fully remote workforce.
Manage endpoint management, identity and access administration, and SaaS platforms.
Drive operational improvements through scripting, automation, and AI-assisted tools.
This is a partner company hiring through Jobgether, operating with a fully remote workforce. It focuses on security and IT operations, emphasizing collaboration and employee-centric technology solutions.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Provide remote L1/L2 support for Windows, Microsoft 365, and workplace technology for 300–350 employees.
Manage incidents through Jira Service Management, taking ownership from triage to resolution or escalation.
Collaborate with senior engineers and document solutions while troubleshooting endpoints, networking, and cloud services.
WorkPac is an Australian workforce solutions organisation delivering recruitment, skills development, and career development across multiple sectors. With over 25 years of experience and around 300–350 employees, it fosters a fast-paced, entrepreneurial culture valuing adaptability, collaboration, and practical delivery.
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Log all service desk interactions, provide first-level support for desktops, laptops, printers, mobile devices, software, and basic network issues.
Escalate issues when necessary, follow up with customers, and continuously improve technical skills through training and certifications.
DYOPATH is an IT service provider offering technical support and managed solutions. The company is recognized for its award-winning culture and invests in employee development, fostering a fun and respectful teamwork environment.
Provide high-quality IT technical support services including remote troubleshooting, installation, and migration.
Manage customer tickets, prioritize work, and ensure problem resolution and escalation.
Document processes and customer environments while maintaining excellent customer service.
New Era Technology is a global technology solutions provider that securely connects people, places, and information. With over 3,000 professionals, the company fosters a team-oriented culture focused on personal and professional development.
Serve as the first point of contact for customers seeking technical assistance via phone or email.
Perform remote troubleshooting and walk customers through solutions for hardware and application-based issues.
Manage client tickets, escalate unresolved issues, and ensure satisfaction and performance metrics are met.
Bridgetowne delivers IT support services for enterprise products, specializing in O365, Citrix, cloud and server-based platforms. As an outsourced help desk provider, it values client satisfaction, fast problem-solving, and collaborative ticket management.
Provide remote IT support across multiple clients, handling a broad range of technical issues.
Work with Microsoft 365, Windows Server, Active Directory, and virtualization platforms.
Collaborate with a team of Systems Engineers in a fast-growing, service-focused environment.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, it has grown year over year through an uncompromising focus on service and maintains a professional yet friendly, collaborative culture.
Provide remote technical support for hardware, software, and network issues across customer sites and data centers.
Troubleshoot servers, POS equipment, printers, scanners, and connectivity problems involving TCP/IP, DNS, VPNs, and firewalls.
Collaborate with customers, vendors, and internal teams to resolve complex infrastructure issues and maintain service levels.
This company provides infrastructure support services to automotive and retail businesses across the United States. It is a technology-focused organization with a diverse, global team that values innovation, knowledge sharing, and teamwork.
Provide end-to-end technical support, IT asset management, and service delivery for end users across the organization.
Diagnose and resolve hardware, software, and connectivity issues while maintaining proper documentation in the ticketing system.
Coordinate with vendors and stakeholders to support security and compliance activities.
MoneyHero Limited is a leading tech- and AI-powered personal finance aggregation and comparison platform. The company had over 280 commercial partner relationships and approximately 3.7 million monthly unique users as of June 30, 2026.
Provide first-line IT support through Jira and Slack, resolving requests within SLA.
Troubleshoot Windows and macOS devices, including MDM enrollment and software issues.
Manage user lifecycle, access requests, and SSO issues across Google Workspace and JumpCloud.
Finom is a European tech startup headquartered in Amsterdam building an all-in-one financial B2B platform for entrepreneurs. With over $300 million in funding, we maintain a start-up spirit focused on innovation, employee empowerment, and real impact.
Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Provide Tier 1 and Tier 2 technical support for hospitals and corporate team members.
Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Intune.
Support endpoint devices, infrastructure, and vendor coordination across a multi-site organization.
Alliance Animal Health is a private equity-backed Veterinary Service Organization supporting hundreds of veterinary practices across the US. They provide business solutions like talent acquisition, marketing, HR, finance, and operations while maintaining a culture of open communication and collaboration.
Resolve end-user issues via our ticketing system and keep technology running smoothly.
Apply technical knowledge of Windows 11, Microsoft 365, Active Directory, and networking protocols.
Deliver clear, patient, and professional customer service with strong follow-through and documentation.
World Travel Holdings is the nation's largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, we offer a people-focused culture with a strong commitment to employee engagement and remote work.
Provide advanced remote support and serve as an escalation point for complex technical issues across client environments.
Administer Microsoft 365, Windows Server, Active Directory, and cloud infrastructure while mentoring junior engineers.
Troubleshoot networking, virtualization, and cybersecurity issues to maintain client environments and drive improvements.
Atlas Technica shoulders IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, we have grown year over year and value ownership, execution, growth, intelligence, and camaraderie.