World Travel Holdings is the nation’s largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. With a top-rated franchise and a strong commitment to employee engagement and remote work, the company offers a people-focused culture.
Partner with project leadership to evaluate initiatives, develop user stories, and produce detailed artifacts including process diagrams and functional specifications.
Analyze end-to-end travel workflows to identify process gaps and opportunities for automation across customer-facing and internal operations.
Maintain high-quality documentation and partner with Product Owners, Engineering, and QA to translate strategic goals into executable requirements.