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Responsibilities:
- Resolve end-user issues via the ticketing system and keep technology running smoothly.
- Use Windows 11, Microsoft 365, Active Directory, and networking knowledge to troubleshoot.
Qualifications:
- Prior help desk experience and high school diploma or equivalent.
- Strong communication skills; MacOS and certifications preferred.
Compensation and Benefits:
- $24.00/hour with medical, dental, vision, life and disability insurance.
- 401(k), PTO, holidays, travel discounts, EAP, and professional development.
World Travel Holdings
World Travel Holdings is the nation's largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, we offer a people-focused culture with a strong commitment to employee engagement and remote work.