$24–$24/hr
- Serve as the go-to technical resource for various IT-related issues.
- Tackle mid-level challenges and collaborate with IT teams for escalations.
- Mentor Level 1 analysts through coaching and continuous learning.
Dyopath
3 open remote positions
DYOPATH is dedicated to providing exceptional IT support and solutions. They foster a collaborative and uplifting environment guided by their L.O.V.E. philosophy (Living Our Values Every Day).
Salary Distribution 1 of 3 jobs
$24
Min
$24
25th
$24
Median
$24
75th
$24
Max
PTO Distribution 2 of 3 jobs
2w
Min
2w
25th
2w
Median
2w
75th
2w
Max
Benefits Overview 3 of 3 jobs
Life Insurance
(3)
Ergonomic Chair
(2)
Medical
(2)
401(k)
(1)
Anniversary Bonus
(1)
Bereavement Time off
(1)
Bonus
(1)
Christmas Bonus
(1)
Dental
(1)
Electricity Stipend
(1)
FSA
(1)
HSA
(1)
Internet Stipend
(1)
Marriage Time off
(1)
Maternity Time off
(1)
Medical Insurance
(1)
Pantry Vouchers
(1)
Paternity Time off
(1)
Pet Insurance
(1)
Quarterly Bonus
(1)
Open Positions
Mexico
2w PTO
- Respond to incoming phone calls, emails, and chat messages requesting technical support.
- Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues.
- Ensure timely and accurate resolution of all service desk requests.
Mexico
2w PTO
- Be the first point of contact for technical support via phone, email, and chat.
- Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, software, and networks.
- Log all interactions in the ticketing system and escalate when needed.