Remote Customer service Jobs · Customer Service

• Work from home and enjoy a flexible schedule.
• Balance your personal and professional life seamlessly while advancing your career.
• Mentorship opportunities from experienced leaders.

• Responsible for first-stage disputes generated by incoming calls.
• Analyze and resolve fraud and non-fraud disputes, recovering funds for members and Financial Institutions.
• Maintain knowledge of association and regulatory rules to diagnose chargeback or compliance cases.

Serves as the first connection between Intermountain and patients, focusing on customer satisfaction. Ensures a superior customer experience by resolving patient needs related to patient intake and care. Schedules appointments, register patients, and obtain necessary information and payments.

• Provide customer support to international private and corporate clients.
• Handle complex customer inquiries and written complaints in German and English.
• Cooperate with international colleagues to find solutions to problems.

Plan dream vacations for clients. Create customized itineraries. Provide exceptional service.

As Customer Care Expert, provide care to users through calls, chats, and email, understanding each user’s business goals and guiding them through their journey. Help them solve problems, exposing ways to achieve their goals and develop positive customer relations. Analyze user behavior to determine effect on user satisfaction and work with all other departments to improve user experience.

• Answer inbound calls from patients, doctor's offices, and insurance carriers.
• Initiate payment plans for patients with outstanding balances.
• Utilize multiple resources to resolve patient inquiries while on the phone.

Provide care to users through calls, chats and email. Get to know each user’s business goals, uncover their needs and help guide them through their journey. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction.

• Booking hotels, flights, vacation packages, and custom itineraries.
• Using our trusted supplier partnerships to score amazing deals and upgrades.
• Building lasting relationships through five-star service.

• Handle customer requests via phone, chat, and email with phone as the primary focus.
• Analyze information to provide accurate troubleshooting and resolve issues.
• Assist with device installation, app setup, and configuration.