Member Contact Center Consultant

About The Role:

• Work in a fast-paced environment as the frontline contact for members.
• Strive to provide best in class service on every call with a focus on one call resolution.
• Opportunity to be your personal and professional best.

Responsibilities:

• Provide omnichannel assistance to members and potential members.
• Create consistent positive member experiences through active listening.
• Maintain trust and integrity by ensuring members' information and transactions are held in confidence.

Position Requirements:

• Self-starter with a strong desire to learn and work independently.
• Excellent listening skills complemented by proficient verbal and written communication.
• Ability to multi-task and maintain composure under pressure.

Connexus Culture:

• Everything has changed and Connexus is continually designing new ways to put our people first.
• We invite you to be part of a fast-growing, dynamic work environment built for balance, growth, and job satisfaction.
• A career with Connexus Credit Union means access to exceptional benefits.