As a Customer Support Specialist, you’ll be an advocate for our customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. You will closely work with the global support team on a daily basis to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction at all times.
Job listings
We are looking for great people to join our team as Bilingual Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies.
We are looking for a Customer Success Manager based in China who will be responsible for developing long-term relationships with our customers. Looking for a reliable, analytical, hard-working individual to join our Customer Success Team, working with both our internal teams as well as clients. Our ideal candidate is a good communicator, excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.
$72,813–$89,341
USD/year
The Client Services Executive (CSE) will manage existing Pharmacy Benefit Management clients, co-develop long-term account strategies, identify "up sell" and expansion opportunities, and ensure client retention while achieving corporate strategic goals and customer satisfaction. Responsibilities include delegating tasks, presenting data-driven insights, resolving escalated client issues, managing contracts, and traveling to client sites.
$95,000–$110,000
USD/year
Nurture relationships with the client base at scale, ensuring they receive significant value from our products. This role involves a mix of relationship management, strategic account oversight, and direct support to enhance client satisfaction and retention. Responsibilities include client relationship management, ROI optimization, account reviews, and identifying upsell opportunities.
Join our team as a Player Support Specialist for ARB Interactive, where you will be a key member of our support team. You'll work closely with our Players to ensure they have an outstanding gaming experience by addressing customer needs, resolving issues, and enhancing the overall Player experience through chat, email, and phone.
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Resolve escalated customer service issues as a Remote Consumer Advocate with ASI/GE Appliances. Create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. Take ownership in resolving escalated customer concerns and follow up to resolve appliance-related concerns.