Manage the onboarding process for new clients, setting expectations and tracking progress.
Support client education by integrating learning opportunities.
Monitor client health during onboarding, identifying and addressing potential challenges.
INNERGY is transforming the woodworking industry with purpose-built, cloud-based ERP software designed exclusively for custom manufacturers. They are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real-world problems.
Assist clients with gathering necessary details for upcoming trips.
Research destination options, accommodations, and activities as needed.
Organize and prepare itinerary information and related documentation
Destination Knot assists clients with organizing trip details, preparing travel information, and provides general support throughout the planning process. They value organization, dependability, and comfort working independently in a virtual environment.
Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and preferences.
Process reservations, updates, and modifications accurately and efficiently.
Destination Knot creates seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. They are committed to exceptional service and personalized planning from start to finish.
Provide accurate pricing and availability information
Keep client records organized and up to date
Destination Knot is hiring Travel Support Representatives to assist clients with hotel reservations and travel planning. They offer remote work, flexible hours, and a supportive team environment.
Help clients choose and book hotel accommodations.
Provide details on amenities, pricing, and availability.
Manage reservation changes and maintain accurate records.
Destination Knot assists clients with booking, updating, and managing hotel reservations while delivering exceptional customer service. They focus on creating a supportive team culture.
Process and confirm hotel bookings through preferred travel partners
Communicate with clients regarding rates, availability, and details
Provide professional customer service via phone, email, or chat
Destination Knot is expanding its remote travel division. They value service, growth, and professionalism and offer mentorship and advancement opportunities.
Build Deep Relationships: Develop and maintain strong relationships with key stakeholders in assigned customer accounts; act as a primary point of contact and build trust through timely and proactive communication.
Provide Comprehensive Support: Take ownership of key stages in the customer journey from implementation to ongoing support and success, positioning partnerships for renewal and expansion.
Drive Platform Adoption: Provide guidance to customers to help them achieve their objectives while using our platform, whether they are looking to promote job seeker upskilling and employment, create capacity for workforce staff, help employers address talent shortages, or build more collaborative workforce ecosystems.
FutureFit AI helps more people get to better jobs faster and cheaper, with a specific focus on those facing barriers to opportunity. Their AI-powered platform brings efficiency and insight to workforce development, replacing outdated systems and unlocking human potential at scale; the team consists of 30-50 employees across the US and Canada and they are committed to creating an inclusive environment for all employees.
Be a customer satisfaction champion by delivering exceptional verbal and written support that consistently exceeds performance metrics.
Efficiently handle and resolve complex customer interactions across multiple channels, including phone, email, and web forms.
Drive business growth by making appropriate product and sales offers, effectively handling objections when raised.
Nine is Australia’s largest locally owned media company. They offer a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands.
Consult with clients to understand their vacation preferences, travel dates, and budget
Recommend all-inclusive resorts that best match client needs and expectations
Coordinate and manage reservations, ensuring accuracy and timely communication
Destination Knot is a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience.
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Destination Knot assists clients with booking, updating, and managing hotel reservations while delivering exceptional customer service. We provide flexible remote schedules and a supportive team culture.