Remote Customer service Jobs • Communication

As a Customer Support Specialist at Espresa, you will provide prompt and successful resolution of support queries across multiple channels including email, phone, and messaging. You will manage escalations, interface directly with enterprise customers, and maintain high levels of customer satisfaction. This role requires working 9am - 5pm on East Coast hours, Monday - Friday.

Be the face of Too Good To Go for our users and partners and turn them into ambassadors by providing efficient and friendly customer experience. You’ll inspire and empower them to take action against food waste and to become part of the movement. You will be the main point of contact for customers and partners ensuring they receive outstanding support by answering inquiries through email, chat and phone.

As an Onboarding Coach you will support customers and internal teams in terms of all general billing questions. As an Onboarding Coach , you will make our company motto of “more reservations, happier guests” a reality by providing outstanding support to our customers around the world.

We’re hiring a Documents Team Lead to manage a team of agents who handle escalated documentation issues, fraud prevention, and onboarding quality for professionals using the Clipboard Health platform. As the Team Lead, you’ll be responsible for agent performance, quality control, queue management, and cross-functional alignment. You’ll coach SMEs to apply good judgment, ensure documentation standards are followed, and help maintain trust and safety at scale.

As a Technical Support Specialist, you’re at the heart of what drives Help Scout — their customers. You’ll help customers learn the best way to use Help Scout for their team and be a voice for the customer, ensuring the company is learning from customer experiences with the product. You'll troubleshoot potential bugs, document feature requests, and collaborate with the rest of the team to help elevate the voice of the customer.

The Customer Success Manager is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ensure they are realizing expected value from EFX solutions, as well as driving adoption and retention. They proactively drive adoption, usage, net retention, and renewals by optimizing customer experience and act as the connecting thread for internal teams with the customer across the customer journey and drive customer advocacy in resolving customer issues. The Customer Success Manager will also serve clients by creating customer success plans and monitoring their health.

Utilize your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform. Provided with the resources to master your craft and clarity of purpose through a shared vision—to improve the lives of everyone in construction. This position will report to the Manager of Customer Support and is based remotely.

Provide customer service to those who have general questions regarding their funding, while also supporting our award-winning Account Servicing Department. Work collaboratively across the organization to drive customer satisfaction and efficiency. Handle Inbound customer contacts requiring advanced English & Spanish fluency, both verbal & written and be part of a high performing culture.

Lead client relationships from onboarding through renewal, ensuring each podcast series launches smoothly, engages the right audience, and delivers measurable value. Serve as the main point of contact, guiding clients through planning, production, and promotion. The ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.

As a Client Success Partner, be the friendly face and trusted voice for Flex Living's customers, creating exceptional experiences and building lasting relationships. You will respond to questions via email, phone, and chat, provide clear information, and handle concerns with proactive solutions. You'll create memorable experiences, follow up with clients, and ensure everything is on point. You'll also troubleshoot issues and collaborate with internal teams to resolve them quickly.