Manage client relationships for Fortune 1000 companies as primary contact, driving account growth and long-term value.
Deliver regular client reviews, status meetings, and presentations while advising on social media strategy.
Support project setup, maintain Salesforce records, and collaborate with internal teams and partner agencies.
ICUC is the global leader in Social Media solutions for over 20 years. With over 350 employees across 35 countries, their culture is built on meritocracy and passion.
Provide first-line support to customers and internal users via chat, email, and phone in English.
Offer consultations about Gcore’s products and services including Cloud, CDN, Hosting, and AI.
Resolve technical issues by performing diagnostics and escalating complex incidents to higher support levels.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering digital experiences worldwide. With a team of over 550 professionals and partnerships with Intel, NVIDIA, Dell, and Equinix, the company fosters a collaborative environment focused on global impact.
Manage customer onboarding and support to ensure success with our software.
Respond to support tickets, resolve ambiguities, and deliver optimal solutions.
Identify opportunities for additional modules and inform customers of new features.
EHS Insight provides environmental, health, and safety software used in over 120 countries. We are a fast-growing, engineering-led company with a remote-first culture, trusted by hundreds of thousands of employees.
Build and maintain trusted relationships with institutional customers in medical education.
Drive customer adoption, retention, and renewal readiness while identifying expansion opportunities.
Collaborate with internal teams to enhance customer success processes and influence product decisions.
The partner company provides technology solutions for medical and health sciences education programs. They are a remote-first organization with a collaborative and purpose-driven team.
Provide exceptional client service through virtual channels, including Zoom and phone appointments.
Develop leadership skills by coaching team members and contributing to a positive remote environment.
Receive structured mentorship, professional training, and performance-based advancement opportunities.
This company provides client service and leadership development opportunities for remote professionals. The company size is not specified, but it offers structured mentorship and a supportive remote culture.
Own a portfolio of SMB customers, serving as a key point of contact through shared support channels and customer calls.
Develop high-quality onboarding resources, documentation, webinars, and educational content to help customers become productive and self-sufficient.
Support customers in solving complex product and workflow challenges by understanding their needs and recommending effective solutions.
The company is a SaaS provider that helps early-stage businesses adopt and derive lasting value from a complex product. The team is fast-moving, collaborative, and values continuous learning, independent problem-solving, and ownership.
Conduct outbound confirmation calls and follow-up emails with vendors to verify job completions daily.
Obtain and upload before-and-after photos for junk removal jobs via Odoo.
Update job details, completion statuses, and supporting documentation in Docket and internal systems.
The company is a fast-growing waste and recycling management firm based in Michigan, serving major clients like Walmart and Costco. They have been operating for over six years and are expanding their operations support team.
Manage a portfolio of Tier 4 customers, driving adoption, engagement, and retention through proactive outreach and strategic conversations.
Monitor customer health and product usage to identify risks and opportunities, executing action plans to improve outcomes.
Own renewal conversations and partner cross-functionally with Sales, Support, and Product to drive growth and resolve challenges.
Total Expert is the Customer Operating System for financial services, providing a platform that combines context and action for humans and AI Assistants. Since 2016, the company has enabled over seven trillion dollars of funded loan volume and offers a competitive benefits package.
Research hotels and lodging options based on client preferences, dates, and budgets.
Coordinate reservations and communicate confirmations, updates, and changes to clients.
Maintain organized records and provide professional support throughout the planning process.
Destination Careers connects clients with lodging and reservation services. They are a remote-based company that provides training, resources, and flexible scheduling for their team.