Provide warm, responsive customer support across email, chat, and phone.
Build rapport with customers to understand their needs and guide them through their home-buying journey.
Assign leads to partner agents and troubleshoot inquiries with clarity and care.
Neighborhoods.com and 55places.com are real estate platforms that help home buyers find their next home. The company emphasizes customer service excellence and offers a remote, contract-based work environment.
Resolve customer inquiries related to payroll processing through email, chat, and phone.
Follow established workflows and documentation to ensure consistent case handling.
Develop foundational expertise in payroll systems, processes, and regional compliance.
We provide payroll client services, helping customers navigate payroll processes and resolve issues. We operate as a fully remote international team with a focus on autonomy and continuous learning.
Provide personalized support to Loopio users by troubleshooting and resolving issues via email and phone.
Empower customers by creating help center resources and participating in internal training sessions.
Partner with cross-functional teams to deliver value and contribute to customer retention.
Loopio is a software company that provides a platform for teams to manage and respond to RFPs efficiently. They are a remote-first organization with a global team across Canada, India, and the UK, fostering a supportive and inclusive culture.
Research vehicle values and negotiate equitable total loss settlements with excellent customer service.
Review DMV reports, confirm title status, and manage document transfers to ensure accurate claims resolution.
Stay updated on industry trends, maintain comprehensive documentation, and respond to correspondence timely.
Mercury Insurance helps people reduce risk and overcome unexpected events through insurance and claims services. With over 60 years of experience, the company fosters a culture of growth, collaboration, and inclusivity.
Resolve customer inquiries on payroll and platform issues via email, chat, and phone.
Investigate discrepancies, document resolutions, and escalate complex cases.
Build payroll knowledge and contribute to process improvements.
The company provides payroll and HR services to businesses globally. It operates with a fully remote, globally distributed team and emphasizes flexibility, inclusivity, and employee wellbeing.
Provide accurate insurance quotes and process policy changes while maintaining compliance with underwriting rules.
Deliver responsive customer service across phone, chat, and email in a fully remote call center environment.
Cross-sell insurance and membership products to meet customer needs and support sales performance.
Our partner provides insurance and membership solutions to customers. They are a large service-focused organization with a fully remote team and a fast-paced, high-volume environment.
Handle incoming patient inquiries and provide clear, professional assistance regarding statements and account balances.
Research patient accounts, identify issues, and coordinate with internal departments for timely resolution.
Communicate patient balances compassionately and connect patients with financial counseling resources when appropriate.
The company operates in the healthcare revenue cycle space, helping patients understand balances and financial options. It offers a collaborative, growth-oriented culture with a focus on continuous learning and innovation.
Guide customers through onboarding and drive full engagement and adoption of the product.
Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. Their solutions are used in over one-third of US schools and in more than 100 countries, with a culture that values trust, winning together, and continuous growth.
Build strategic relationships with customer technical leaders to maximize Smartsheet value.
Drive adoption of Smartsheet products by providing technical guidance and best practices.
Collaborate with internal teams to ensure successful delivery of services and identify growth opportunities.
Smartsheet provides a leading cloud-based platform for work execution, empowering organizations to plan, track, automate, and report on work at scale. Founded in 2005, the company has grown to serve millions of users worldwide, fostering a culture of innovation, collaboration, and equal opportunity.
Answer inbound calls, schedule appointments, and provide excellent customer service in a centralized access center environment.
Verify and update patient demographics, insurance, and electronic health records while maintaining confidentiality.
Adhere to call quality and scheduling guidelines, achieving minimum call standards and 95%+ quality threshold.
This is a physician-led, patient-centric network simplifying healthcare with primary, multispecialty, and urgent care services. They serve millions of patients across traditional practices, homes, and virtually, fostering a compassionate and innovative community.