Advocate for, consult with, and empower customers to maximize the GoSpotCheck platform.
Provide training and support to new client-users, encouraging adoption and engagement throughout the customer lifecycle.
Build authentic and trusting relationships with key stakeholders, reinforcing the value of FORM's partnership.
FORM empowers mobile workers with technology that improves execution. They activate and connect teams in the field, enabling them to deliver success in the enterprise, serving Fortune 500 companies worldwide and offering integrated task management and image recognition.
Apply a compassionate, customer-centric approach to foster adoption, expansion, and growth.
Act as a trusted advisor, helping customers improve operational efficiency through KPIs and clearly demonstrating ROI.
Represent the voice of the customer internally by sharing detailed context on their business, challenges, and priorities to shape product direction.
Jobgether helps partner companies find the right candidates for their open positions. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Build and maintain strong customer relationships, acting as the main point of contact.
Manage a large portfolio of SMB accounts, maximizing the impact and value of Karbon for users and their businesses.
Proactively prevent churn and manage renewals.
Karbon is the global leader in practice management software for growth-minded accounting firms. They provide a collaborative cloud platform that streamlines work and communication. They are well-funded, ranked #1 on G2, and have a fantastic team culture built on their values.
Provide direct support for Greenstone products, resolving customer issues and complex cases as needed.
Supervise, coach, and motivate Tier I and Tier II support teams, fostering a collaborative and high-performance environment.
Lead by example: actively participate in frontline support and complex case resolution, modeling best practices for the team.
Greenstone Systems delivers innovative, mission-critical solutions to North American agribusinesses. They hold a leading share of the U.S. grain origination software market, supporting more than 400 customers and 5,000+ ERP users across North America. Cultura’s employees are the heart of their business, a team bursting with talent, helping their customers feed the growing world.
Meet with billing teams to train them on billing best practices and assist in their transition over to Prompt.
Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt.
Understand unique team needs to help configure and develop workflows with their new EMR/PM system
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, they are looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works.
Manage and resolve a personal queue of technical cases, ensuring clear communication and adherence to SLAs.
Diagnose and troubleshoot customer issues related to data modeling, integrations, and configuration.
Translate complex technical issues into clear, professional, non-technical explanations for all audiences.
CaptivateIQ transforms how companies plan, manage, and optimize sales performance, starting with incentive compensation management and expanding to broader sales planning challenges. They are backed by top-tier investors and empower high-growth companies with the flexibility and insights needed to drive revenue performance.
Own and nurture customer relationships, serving as the primary point of contact.
Drive gross revenue retention by proactively managing an assigned book of business.
Increase product adoption and value realization, ensuring customers fully leverage the platform’s features.
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Their SaaS solution enables enterprises to leverage their existing infrastructure systems and automate processes.
Lead scheduled dealer meetings to ensure client engagement and action item completion.
Guide new customers through onboarding and ongoing support to foster loyalty.
Analyze dealership performance metrics and provide strategic recommendations.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage the end-to-end client lifecycle for a portfolio of partnership customers.
Define, coordinate, and oversee project timelines, ensuring milestones are met with precision.
Build and deepen trusted partnerships with customers, understanding their goals and working to surpass outcomes.
SWORD allows members to complete personalized physiotherapy from the comfort of home, with ongoing support and supervision from our team of licensed clinicians.