Remote Customer service Jobs • Excel

Point of contact for clients with escalation of issues. Resolves issues in a timely manner by working with the wider team. Manages Client expectation and sets expectations with Payroll Services Team both In-house & Partner Teams. Communicates with Clients, Stakeholders, Partners, Manager in a consistent manner. Ensures timely and accurate service delivery as per client SLA’s.

As a Client Delivery Associate, you'll play a pivotal role in ensuring clients' success and satisfaction by integrating Cherre’s products into their daily operations. Responsibilities include supporting Client Success Managers and engineers on data projects, resolving engineering questions, ensuring projects are implemented following defined success criteria, and collaborating on business reviews.

In this crucial role, you'll ensure a key segment of Envoy’s Clients that are supported by sharing information, answering questions and handling tasks related to their account support. In addition, you will be supporting Envoy’s Foreign Nationals while giving excellent service and resolution to inquiries.

The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable, including monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks.

As a Senior Customer Success Manager, you will manage the long-term customer relationship by becoming a trusted advisor to some of our most strategic customers, working with executive stakeholders to ensure ROI through thoughtful product adoption across their organization and partnering cross-functionally with sales, onboarding, and product teams.

Looking for an opportunity to leverage your consulting expertise in a post-implementation capacity within the life sciences industry? Veeva Systems is seeking a Managed Services Consultant for our Align team. As a Managed Services Consultant, Align, you will be a key member of our Managed Services team, providing ongoing application administration and consulting support for customers live with Veeva Align.

Provide world-class support to B2B customers as a Remote Customer Support & Vetting Specialist. You will create exceptional experiences through customer support, respond to customer inquiries, provide accurate information, troubleshoot issues, manage new member applications, account setup, upgrades, and waitlist management to maintain a high-quality membership base.

As a Customer Service Coordinator, play a vital role in ensuring attendees have exceptional experiences by delivering outstanding service via email and in-person interactions and problem-solve to improve the overall FAN EXPO experience. This remote position requires on-site presence at select events and provides remote support; candidate must be based in the United States.

Answer 40-50 inbound calls per day, take payments, update demographics, provide claim status, and explain copays/deductibles. Must know how to interpret and explain EOB's and have excellent written communication skills with polite phone etiquette and problem-solving skills. The candidate should be proficient in Microsoft Excel and self-managed with keen attention to detail.

As a Client Relationship Coordinator, you will be a key point of contact for our clients—building trust, resolving issues, and driving long-term satisfaction. You'll act as both a problem solver and a strategic partner—helping clients navigate their revenue cycle challenges while collaborating with internal teams to deliver tailored solutions. With a proactive approach to client care, you’ll safeguard accounts, promote retention, and contribute to successful client relationships.