As an Implementation Specialist at Karbon, you'll provide support to customers by way of onboarding, data migration, implementation, and training on the Karbon platform, driving client satisfaction and ensuring that considerable value is realised by clients on our platform in their first 90 days. Karbon is looking for the type of person who enjoys meeting new people, working directly with customers, excel data and solving problems.
As a Client Onboarding Consultant, you will execute and manage the set up of clients, users, products and payers based off contract, SOW and STI. You will be accountable for the entire client set up, collection of required documentation, clear documentation of status of process, meeting the expected timeline without delaying implementation and ongoing client success, raising any concerns with scope and deliverables to management.
The Dealer Support Representative will respond to inbound telephone calls and e-mails from dealerships, assist in troubleshooting and resolving inquiries, provide supplementary training related to Dealertrack Canada products and services, and discuss the benefits and features of any of the DT-suite of products.
Define and drive the strategy for delivering exceptional experiences across all touch points, ensuring Angi’s customers feel valued, understood, and empowered. This role requires a hands-on leader who is action-oriented, strong analytically, customer service-obsessed and can influence without authority. You will need to balance both strategy with day-to-day execution and play a key role in shaping the future of the Care organization.
The Customer Success Manager I is the primary liaison during onboarding phase for Travel and Hospitality product customers. This role is pivotal in delivering implementation and training experiences, answering inquiries, resolving issues, and providing knowledge that fosters customer relationships. Focused on successful onboarding, the role builds customer confidence and drives adoption, satisfaction, and retention through service and support.
As a Customer Support Specialist, you will participate in the daily operations of DroneSense’s customer support department and work within the customer support team to ensure that customers receive best-in-class service. You will respond to customer support requests via ticket and phone queue, contribute to the knowledge base, and collaborate with internal stakeholders to overcome challenges and find solutions for Customers.
As a Customer Success Manager at Regard, you will own the full customer journey from integration and onboarding, to renewal and expansion. You will be accountable for the overall health of the account by fostering relationships across key client stakeholders, producing and delivering impact analyses for Quarterly Business Reviews (QBRs), and identifying opportunities for improving onboarding and user feedback processes.
The Customer Success Manager collaborates with customers to ensure their success using the DroneSense platform to complete their public safety missions. You will drive the success of customers through product adoption and identify opportunities to provide customers with best practices and operating advice. You will be versatile, self driven, proactive, and a hands-on key business partner.
The Metro Service Manager ensures our high standards of client care by providing exceptional, proactive support for our clients throughout the operational lifecycle, bridging the gap between Implementation, Customer Success, and ongoing Operations to streamline service delivery and ensure a premium client experience, taking ownership of ongoing client operations and issue resolution.
Kalibri is seeking a proactive and process-minded Customer Support Manager to lead and evolve our support team during a critical period of growth. The Customer Support Manager will oversee a team of Customer Support Representatives, refine support operations, and drive initiatives that improve response efficiency, automation, and the overall customer experience.