Remote Customer service Jobs • Excel

We are looking for a Customer Success Manager based in China who will be responsible for developing long-term relationships with our customers. Looking for a reliable, analytical, hard-working individual to join our Customer Success Team, working with both our internal teams as well as clients. Our ideal candidate is a good communicator, excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.

The Patient Engagement Specialist provides service for inbound pharmacy phone calls and places outbound patient refill calls, assisting patients through the entire refill process. This role involves responding to patient requests, supporting health systems, checking prescription statuses, and helping pharmacies adjudicate electronic claims. They act as a point of contact between patients, pharmacy staff, clinical providers, and internal areas.

Respond to customer inquiries via email or Zendesk, resolve customer issues and complaints effectively, and provide accurate information about products and services. Guide customers through troubleshooting processes and document customer interactions and solutions in the CRM system (HubSpot).

Become the friendly voice answering calls or supporting emails and other back office channels to solve problems and guiding customers through their journeys with ScotRail. The main purpose of the role includes but is not limited to receiving inbound telephone calls / emails and resolving or taking appropriate action on all kinds of queries. The successful candidate would be someone who is passionate about delivering exceptional customer service, offering solutions and first contact resolutions.

Manage a team of Customer Support Specialists handling complex projects and customer concerns, interfacing with regulators, customers, sales, and operations to ensure smooth waste acceptance and disposal. You will also be responsible for working with sales representatives on pricing, scheduling and transportation issues, monitoring calls, and recommending approaches to provide customers with exceptional service.

Seeking a reliable and friendly Customer Service & Administrative Assistant to support our parking services operations. The ideal candidate will handle customer inquiries with professionalism, resolve issues efficiently, and assist with administrative tasks to support our sales team.

You will be providing 1:1 virtual follow-ups with customers as they learn to use their purchased products through the Learning Management System. You must be comfortable managing multiple projects and ensuring on-time deliverables while keeping internal teams and customers accountable through the Getting Started Journey. The Onboarding Specialist will have strong communication skills and will be comfortable working in a customer-facing environment.

As a Support Specialist, you will assist clients with technical support through emails, phone calls, and online training meetings. You will also assist with software testing and the setup of new accounts, conduct online support and training, and gather feedback for our product team. Also providing technical support to both clients as well as other members of the customer support team.

Brightspeed seeks a Technical Support Specialist to take phone calls and chats from technicians and business partners to resolve installation/change service orders and system fallout. Responsibilities include answering questions, analyzing problems, removing obstacles to an excellent customer experience, maintaining data integrity, and staying informed on company products.