This is a remote, work from home position where you will be making outbound calls and reaching out to patients, members, and customers to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments. You will also be helping patients make decisions that will enhance their healthcare experience, make welcome calls and assist members and patients with benefits and insurance information and conduct surveys; ultimately making a difference in someone’s life!
As a Customer Service Coordinator, play a vital role in ensuring attendees have exceptional experiences by delivering outstanding service via email and in-person interactions and problem-solve to improve the overall FAN EXPO experience. This remote position requires on-site presence at select events and provides remote support; candidate must be based in the United States.
We are currently seeking an energetic Seasonal Customer Support Group (CSG) Coordinator who can thrive in a fast-paced environment. In this role, you will serve as a liaison between our corporate headquarters and retail stores, while also working with outside vendors to support our Sales Support Specialists in multiple capacities. The position requires extensive administrative experience, a talent for multitasking under deadline pressure and the ability to excel in a supporting role.
Serve as a liaison between our Sales Support team and other cross-functional departments, assisting our Outside Sales Representatives and our customers in multiple capacities. Successful candidates will have extensive administrative experience, a talent for multitasking in a fast-paced environment and the ability to excel in a supporting role. Sales experience is not required.
The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers. This role requires the ability to work in a fast-paced environment that entails the management of inbound calls, emails from customers as well processing customer orders while maintaining accuracy.
Acting as the primary client contact, this position is responsible for the entire client journey and ensuring their satisfaction through onboarding, continuous support, and problem resolution. This role collaborates closely with operations to facilitate operational issue tracking, business reviews, reporting, and escalation protocols. We are seeking a candidate who possesses strong skills in the Microsoft Suite (Word, Excel, PowerPoint), demonstrates a solid understanding of technology and SaaS solutions, exhibits an inquisitive nature, and possesses strong interpersonal skills.
The Account Fleet Coordinator is the primary client service contact for a portfolio of Enterprise Fleet Management accounts, sharing ownership of the client experience with the Client Strategy Manager. The AFC maintains client relationships, provides sales and administrative support to client accounts and partners with Fleet Operations to provide for a strong client experience. The AFC is responsible for providing reporting and administrative support to the sales team as well as superior service to clients.