Remote Customer service Jobs • Word

Embark on a rewarding journey with iKhokha as we seek a Customer Support Officer to join our thriving Product Division; you will be the frontline advocate, acting as a liaison between our valued customers and the various internal iKhokha 'hubs'. You will be responsible for addressing complaints and handling queries via calls and tickets with top-notch support.

Provide industry-leading customer service to our retail partners and sales representatives. You will be a creative problem solver and provide key information to Sales to ensure a seamless experience for our retail partners. By building relationships within your territory, you will help our sales team and retail partners achieve success in our shared mission – helping more runners on their path to a better self with the best gear in the industry.

The Account Fleet Coordinator is the primary client service contact for a portfolio of Enterprise Fleet Management accounts, sharing ownership of the client experience. The AFC maintains client relationships, provides sales and administrative support to client accounts, and partners with Fleet Operations. They will maintain daily contact with clients and provide exceptional support through professional verbal and written communication.