Handle customer inquiries and reservations across multiple channels, including phone, email, WhatsApp, and social media.
Proactively promote court bookings and club activities to fill open time slots and re-engage members.
Maintain booking calendars, track inventory, and coordinate with on-site teams for smooth operations.
A-KFIT supports a US-based indoor badminton and pickleball club, focusing on customer experience and facility operations. The team values proactive customer engagement, remote work, and coordination with on-site staff to keep the club running smoothly.
Provide accurate admissions information and conduct virtual interviews with prospective students.
Manage outreach via phone, text, and email to schedule appointments and follow up.
Maintain detailed records in the CRM and collaborate with campus admissions teams.
This educational institution operates multiple campuses across the United States and focuses on student recruitment and enrollment. It maintains a remote, customer-focused team with a professional and collaborative culture.
Provide bilingual (French/English) customer service through phone and online chat, assisting prospective and existing patients with their vision care needs.
Manage appointment scheduling, follow-ups, and patient records to optimize clinic calendars and drive engagement.
Meet performance targets for bookings and conversions while delivering high-quality, empathetic support and collaborating with the team.
This company operates a network of vision care clinics, providing personalized patient support and appointment scheduling. They foster a collaborative, inclusive culture focused on employee well-being and quality patient care, with a remote-first team environment.
Act as the first point of contact for customers via email, chat, and phone.
Keep the call queue and video waiting room organized, and schedule appointments.
Learn CRM tools, spreadsheets, and product knowledge to support customer needs.
HighLevel is a cloud-based all-in-one white-label marketing and sales platform that empowers agencies and businesses to grow. With over 2,000 team members across 15+ countries, it operates as a global remote-first community focused on creativity, collaboration, and impact.
Build and maintain strong relationships with contractors and trade partners across designated regions.
Coordinate work orders, assign technicians, and follow up to ensure timely completion of home service requests.
Use CRM systems to track progress, maintain records, and escalate service issues as needed.
The company is a customer-focused organization dedicated to coordinating home services and improving the claims experience for homeowners. It fosters an inclusive, collaborative culture that values accountability, diverse perspectives, and professional growth.
Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.
Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.
Lead customer implementation, onboarding, and adoption for cloud resilience solutions.
Build trusted relationships with enterprise stakeholders to drive retention and expansion.
Collaborate with engineering to resolve technical challenges and turn feedback into improvements.
This company provides cloud resilience and disaster recovery solutions, helping enterprise customers maximize the value of their critical applications. It is an early-stage, small collaborative team focused on innovative cloud technologies.
Manage the early customer journey for nonprofits, from eligibility verification to launching donation forms.
Combine customer support, onboarding, and proactive outreach to help organizations succeed.
Share customer insights with internal teams to improve activation and conversion.
This company provides an online fundraising platform that helps nonprofits and charities raise money without platform fees. It operates as a remote, fast-paced team focused on meaningful impact and professional growth.
Provide direct support to parents via phone, text, email, chat, video, and social media about their child's educational program.
Maintain accurate records, use the help ticketing system to triage and respond to parent requests, and update databases.
Advise parents on building education program schedules and coordinate with team members to provide consistent information.
OpenEd provides customized, world-class education and resources to over 100,000 students, empowering families across the country. With an eNPS of 79, the company ranks in the top .1% of technology companies and values customer focus, transparency, and continuous learning.
Deliver live new hire training and ongoing enablement for Customer Support and Operations teams.
Maintain LMS modules, create training materials, and update knowledge base articles before product launches.
Support enterprise client training, webinars, and product demos to drive platform adoption.
Donorbox is a fundraising platform and donor management system for nonprofits. Our fast-growing, profitable company is fully distributed with 150 employees across 23+ countries and was named a Best Place to Work in DC.