Serve as the primary point of contact for healthcare clients and delivering patient-focused assistance.
Create, update, and maintain comprehensive documentation on client interactions and appointments.
Coordinate with healthcare professionals and internal teams to schedule appointments.
They are a company posting jobs powered by AI-powered matching process to ensure your application is reviewed quickly and objectively. They use AI tools to support parts of the hiring process, which assists their recruitment team, but does not replace human judgment.
Partner with Sales, KYC Operations, Legal and Client Experience teams to ensure a seamless client onboarding process.
Ensure integrity of the sales pipeline, timely completion of client-specific contracts, and attentive client care.
Become familiar with new account opening requirements, verifying information, and coordinating necessary approvals.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto, offering custody, staking, and trading services. They are a diverse team of more than 600 members with offices in multiple locations and are funded by leading institutions.
Drive Net Revenue Retention (NRR) by owning the expansion strategy for SLG accounts.
Transition from reactive support to proactive success by building repeatable processes.
Design and implement AI-driven workflows to provide personalised, human-like success at scale for self-serve users.
Jibble Group is an innovative Workforce Management company headquartered in London, UK, with a fully remote team. Their platforms Jibble.io, an award-winning time-tracking tool, and PayrollPanda.my, Malaysia’s leading cloud payroll solution serve thousands of paying customers globally.
Collaborate with customers to help them achieve their security goals.
Build strong relationships that turn customers into advocates.
Identify potential risks to customer success and implement mitigation strategies.
Critical Start is a cybersecurity company dedicated to stopping breaches and simplifying security. They deliver 24x7 AI-accelerated detection, investigation, and response across IT and OT, helping organizations outpace evolving attacks with faster response and measurable risk reduction.
Shape and enhance a global support structure for SMB clients and Member Apps.
Optimize operations and unify processes to drive efficiency and service quality.
Lead a team committed to creating exceptional customer journeys.
Jobgether is a platform that uses AI-powered matching to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with hiring companies, with the final decision managed by the internal team.
Serve as first-line support for dental practices via text, phone and email.
Handle order inquiries, billing questions, and general account support.
Troubleshoot basic software and connectivity issues; escalate complex technical problems.
Incisive is a fast-growing healthcare technology company transforming how dental practices adopt and scale digital restorative workflows. They are early, capital-efficient, and scaling quickly, aiming to build a durable, scalable B2B software platform that becomes the operating system for their ecosystem.
Serve as a dedicated strategic advisor to a smaller, high-impact book of business.
Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal.
Identify and nurture expansion opportunities through consultative conversations and strategic planning.
Granicus provides technology and services that empowers government organizations to create seamless digital experiences. They have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.
Serve as the first point of contact for customer technical support.
Triage, diagnose, and resolve Level 1 issues.
Manage case lifecycle.
FORT Robotics ensures safe, secure, and dynamic control that surpasses legacy systems and next-generation AI capabilities. They empower customers to protect their most valuable assets—people, data, and machines—ensuring they remain safe and secure.
Develop and execute strategic customer success plans, establishing executive-level relationships.
Monitor customer satisfaction, analyze health metrics, and proactively mitigate churn risks.
Collaborate cross-functionally with internal teams to represent the voice of the customer.
Xplor provides cloud-based technology solutions for small and medium-sized businesses, enabling them to manage and grow their businesses. Their platform delivers secure, transparent, fast, and accurate payments. They are unified by their purpose of helping people to succeed.
Conduct structured onboarding programs for new clients using the Apollo platform.
Serve as the primary point of contact for clients during onboarding, primarily in the EMEA region.
Explain Apollo’s capabilities, features, and integration options clearly and effectively.
INSIDEA is a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth.