Manage inbound and outbound communications to resolve customer inquiries.
Connect with customers via phone, email, chat, or social media to resolve questions or concerns.
Track call related information for auditing and meet sales objectives.
TP is a leading global provider of digital business services, partnering with world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP prioritizes a culture of inclusion and diversity where every employee feels valued.
Handle inbound and outbound customer inquiries with professional excellence, resolving issues on the first call.
Provide excellent customer service through active listening, de-escalation, and appropriate communication.
Track call information for reporting, escalate issues when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology. With a global workforce of 500,000 across 300 languages, we prioritize inclusion and diversity and are committed to supporting those who serve.
Assist with customer outreach calls to encourage scheduling of annual visits.
Provide accurate information, resolve problems, and document inquiry details comprehensively.
Maintain a helpful, caring, and empathetic attitude with effective verbal and written communication.
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to various locations. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world.
Assist customers with service inquiries during disaster relief efforts.
Learn common requests and solutions while utilizing service techniques and systems.
Escalate customer dissatisfaction to proper channels when needed.
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across multiple industries. With over 10,000 employees and 150+ client partners, they foster a culture of learning and growth.
Handle outbound calls for surveys, lead generation, event invitation, and sales.
Inbound calls to resolve customer queries or close leads.
Perform data entry and create reports using Microsoft Office and Google Drive.
Linkserve Solutions BPO Inc. provides call center and outsourcing services to US and Canadian clients. They are a growing company that offers permanent work-from-home opportunities and emphasize a passionate team culture.
Serve as first point of contact for members, resolving questions and coordinating transportation services.
Document interactions, schedule reservations, and refer unresolved grievances to appropriate departments.
Support a 24/7/365 contact center environment, including nights, weekends, and holidays.
Modivcare leads the transformation to better connect people with care, facilitating non-emergency medical transportation and personal and home care to improve access and outcomes. They serve the most underserved and value team members with a comprehensive benefits package.
Serve as the first point of contact for patients and families, obtaining and verifying insurance and patient information with accuracy.
Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally over the telephone and respond effectively to their needs.
Munson Healthcare is northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. The organization emphasizes a culture of excellence, teamness, positivity, and creativity, offering a supportive community in a scenic region.
Answer calls from customers looking to set up service jobs and manage new customer accounts.
Verify existing customer information and take accurate job scheduling details.
Work with DSR and DST to provide missing booking details and handle scheduling inquiries.
Blue Valley Heating, Cooling & Plumbing is a local, family-oriented company built on trust, teamwork, and doing what’s right. They are growing fast and value integrity, craftsmanship, and strong customer relationships.
Answer inbound calls to handle sales and service, focusing on customer experience and offering thoughtful advice.
Stay connected with your manager and team through one-on-ones and meetings, ensuring success in a virtual environment.
Solve customer issues quickly, hit performance targets, and live your values with a big hearted, tenacious attitude.
1-800 Contacts is a contact lens retailer focused on making ordering simple and affordable. The company has a legendary, award-winning culture and is owned by KKR, one of the world's largest private equity firms.
Provide heavy phone communication with customers, using various software tools to navigate accounts and process online sales and returns.
Troubleshoot guest issues with orders and product inquiries, ensuring efficient escalation and resolution.
Coordinate credit approvals and fulfillment of all online orders while offering product recommendations and substitutions.
Tommy Bahama creates a tropically inspired lifestyle focused on exceptional guest service, upscale products, and delicious food and drinks. The company has a diverse team including apparel designers, eCommerce and technology experts, and retail professionals, fostering a culture of relaxation and growth.