Remote Customer service Jobs · Computer

• Heavy phone communication with customers, utilizing a variety of software tools.
• Navigate customer accounts, process online sales and returns.
• Trouble shoots guest issues with orders and general product inquiries.

• Provide timely support in troubleshooting problems and answering questions.
• Provide user feedback to product and operational teams to identify pain points and advocate for the user experience.
• Navigate CRM tool to communicate with users, track contacts and resolutions for data analysis.

In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences. If you enjoy helping others and have a passion for travel, this role offers a chance to combine both.