Remote Customer service Jobs • Time Management

Proactively motivate and inform applicants throughout the enrollment process, from application to enrollment in treatment. As a key member of the growth team, guide applicants through the enrollment process, answering questions, providing support, and encouraging them to reverse their diabetes. The Enrollment Advisor is the applicant’s primary contact, defining their enrollment experience.

The Customer Success team is looking for a motivated, entry-level Customer Success Representative to build relationships, promote product adoption, address issues, and identify on-going promotion of the value of Smarsh solutions by escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.

Oversee day-to-day operations of our community channels, implement a long-term community growth strategy, and ensure company engagement. The role involves creating internal guidelines, directly engaging with the community, and requires someone who enjoys helping people and is familiar with hobbyist communities.

This position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, mentors junior staff.

Looking for a Customer Service Representative to start immediately! Duties include managing calls, resolving customer concerns, building relationships, ensuring satisfaction, keeping records, following guidelines, and engaging customers with ad hoc tasks.

We're seeking a detail-oriented Application Support Specialist to join our team, focusing on the WebChart product. You will ensure our clients receive exceptional support, addressing technical issues and facilitating seamless communication between clients and internal teams. As the Application Support Specialist, you will manage and resolve customer inquiries, contribute to product satisfaction, and help retain clients by providing timely and accurate support solutions.

We’re seeking passionate, motivated individuals to become Dream Destination Designers —travel specialists who help clients turn their vacation goals into reality. This role allows you to work remotely while planning memorable travel experiences from start to finish. This opportunity includes training, certification, and access to world-class travel suppliers—no experience required.

Provide magical customer service across all channels. Deliver an excellent customer experience with a customer-first mindset to build long-term, loyal client relationships and exceed performance goals. Know the shipping, fulfillment, and returns procedures inside and out. Share customer and product feedback with internal teams.

Responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. Actively promote and sell CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. Customer-focused, multi-tasking individuals with exceptional time management and phone skills are encouraged to apply.

We are looking for a detail-oriented and customer-focused Vacation Planner to join our team. In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences. If you enjoy helping others and have a passion for travel, this role offers a chance to combine both.