Remote Customer service Jobs • Time Management

The Patient Experience Coordinator plays a vital role in ensuring a positive experience for patients by facilitating communication between patients, families, and healthcare providers. This position focuses on identifying areas for improvement in patient satisfaction and implementing strategies to enhance service delivery. Responsibilities include taking care of and monitoring requests, communicating with patients, completing investigations, and assisting in scheduling.

We're looking for a Customer Success Specialist who enjoys helping people, communicates clearly and kindly, and can turn confusion into clarity. This role requires you to be a guide, a problem-solver, and advocate for the user experience, impacting how people experience and succeed with our product.

As a Client Experience Specialist, you'll help thousands of Americans connect with financial advisors. You will be the frontline voice of the company, facilitate communication, and schedule meetings between investors and financial advisors. You will engage directly with consumers via outbound calls (200+ calls/day expected) and consistently meet or exceed individual and team performance metrics. This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT.

Ensure customers' success is championed and protected. Act as the shield guarding the realms of communication, ensuring customers operate in a secure and compliant environment, free from external threats. Deliver top-tier customer service, embodying Twilio's values of empathy, human warmth, and technical expertise.

The Customer Success position at Property Leads is responsible for identifying, managing, and assessing customer concerns and questions. The successful candidate will be a customer-centric individual who can clearly and professionally communicate with clients, resolve inquiries, and handle complaints promptly. This role will ensure our clients are supported while following company policies.

The Contact Center Specialist Bilingual role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.

This position involves assisting vacation rental homeowners in the Guestworks Program, serving as the primary point of contact and helping them navigate account-related questions, financial statements, rates, and revenue insights. You will provide clear, accurate, and timely support while ensuring homeowners feel supported in managing their rental business.

Provide a best-in-class customer service experience over the phone by responding to client requests, anticipating unstated needs, and educating them on our programs. You will analyze client problems and provide information and solutions in a timely and efficient manner, while thoroughly document request outcomes for accurate tracking and analysis.

Craft unforgettable, authentic, and flawlessly executed travel experiences for clients, combining expert trip planning, deep local knowledge, and personalized, concierge-level support to ensure every journey is seamless and memorable as a Destination Expert & City Host.

Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. Representatives forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.