As a Customer Support Specialist, you’ll be an advocate for our customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. You will closely work with the global support team on a daily basis to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction at all times.
Job listings
Act as a liaison between the customer and manufacturer to ensure proper processing of the repair sale. Follows-up on repair status, pricing issues, billings, technical questions, and escalates concerns to management as appropriate. Collaborates with other Team Schein Members to assist the customers in resolving their issues.
$39,520–$47,840
USD/year
The Call Center Representative plays a vital role as the first point of contact for patients, embodying a customer service mindset and delivering exceptional experiences. Responsibilities include timely intake of new patient referrals, insurance verifications, and accurate data entry. The role offers growth opportunities within SportsMed Physical Therapy.