Empathize with every aspect of the customer journey and understand customer's needs to help through onboarding. Deliver adoption insights and coach customers to be Voxy product experts. Maintain high customer engagement and partner with Key Account Managers to drive retention, explore upsell opportunities, and translate business needs into new solutions.
Job listings
$2,500–$3,000
USD/year
The Customer Success position at Property Leads is responsible for identifying, managing, and assessing customer concerns and questions. The successful candidate will be a customer-centric individual who can clearly and professionally communicate with clients, resolve inquiries, and handle complaints promptly. This role will ensure our clients are supported while following company policies.
We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers. Working with both our internal teams as well as clients, you will provide “voice of customer feedback” to internal DLOCAL teams. Develop effective long-term key customer relationships and collaborate with customers to better understand their goals and ambitions. Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities.