Remote Customer service Jobs • Negotiation

As a Client Relationship Coordinator, you will be a key point of contact for our clients—building trust, resolving issues, and driving long-term satisfaction. You'll act as both a problem solver and a strategic partner—helping clients navigate their revenue cycle challenges while collaborating with internal teams to deliver tailored solutions. With a proactive approach to client care, you’ll safeguard accounts, promote retention, and contribute to successful client relationships.

Ensure assigned customer base derives value from our products by leveraging digital communication channels and self-service resources. Minimize churn and maximize customer retention in a scalable and efficient manner. Drive product adoption, utilization, and expansion opportunities using customer data and analytics to monitor utilization and customer health, identify patterns hindering adoption.

Manage a portfolio of small business clients, partnering closely with them to ensure they fully leverage our SaaS platform for e-commerce accounting automation. This role involves becoming a platform expert, proactively engaging customers to understand their specific workflows, troubleshooting adoption barriers, and guiding them to maximize efficiency and value from their investment in Webgility, acting as their primary strategic advisor.

AireSpring is seeking a Customer Success Manager to manage client accounts and foster satisfaction while driving growth. As the primary liaison, the role involves cultivating strong relationships to ensure client trust in AireSpring. The focus is on account management, nurturing, and expanding existing accounts by understanding their needs and providing optimal solutions.

As a Senior Customer Success Manager, you will be customers' most important contact at Color, serving as their trusted advisor and strategic partner. You will support the evolution and successful execution of their cancer benefit strategy, guiding them through onboarding, engagement, and expansion for our cancer program to meet their benefits goals. Your efforts will directly impact health outcomes and the success of Color.

Drive the implementation, adoption and expansion of our industry-leading solutions in the solar industry, taking charge of driving renewals and growth across customers overseeing critical aspects of onboarding and ensuring successful adoption and renewal, cultivating and strengthening relationships with our customers in the solar PV industry who are some of the leading and most sophisticated renewable energy firms in the world.

The Warranty Services Representative provides technical and warranty advice to vendors, builders, home buyers and owners, consultants and lawyers. This position conducts early intervention, investigative, emergency inspections, meetings and conciliations with vendors and owners to assess complaints in compliance with the Ontario New Home Warranties Plan Act and Tarion’s Construction Performance Guidelines.