Cogeco Connexion Inc
1 open remote positions
Cogeco inc. is a growing competitive force in the North American telecommunications and media sector, serving 1.6 million residential and business customers.
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Retention Specialist
2 days ago
Canada
The Retention Specialist position is an employee home-based role that provides excellent customer service with a focus on building loyalty and creating lasting value-based relationships. The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect Cogeco services. The mandate is to maximize all retention and sales opportunities, resolve customer issues and ensure an optimal level of quality customer service in a timely and professional manner.