Operations & Program Manager, Implementation
- Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
- Partner with cross-functional stakeholders to identify opportunities for automation and workflow optimization across the customer onboarding and deployment journey.
- Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.
$122,000–$166,000
/yr