Remote Customer service Jobs · Canada

• Resolve customer queries directly via help desk.
• Monitor team performance and ticket queues to ensure prompt resolution.
• Maintain and update internal and external support content based on common queries.

Supporting members through illness, recovery and return to work by providing them with disability benefits and proactive case management. Working and collaborating with a dynamic and talented team of professionals in a high-energy work environment. Helping members to realize their potential for productive lives, to the best of their abilities.

Empower health and wellness professionals to use That Clean Life’s features. Support customers throughout their entire journey, from prospect to onboarding, to long-term success. Collaborate with marketing, product marketing, and partnerships teams to execute cross-departmental initiatives.

Empower health and wellness professionals to use That Clean Life’s features. Support customers throughout their entire journey, from prospect to onboarding, to long-term success. Collaborate with marketing, product marketing, and partnerships teams to execute cross-departmental initiatives.

As an Enterprise Technical Support Specialist, you’ll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable’s features and capabilities.

We are looking for talented bilingual customer service specialists, passionate about customers, to join our team. We responsibilities include providing first level customer service and technical solutions regarding client products and resolving technical issues using established diagnostics tools and procedures.

The Customer Success Manager (CSM) drives customer interactions and ensure that the Impact Team meets the timelines and deliverables outlined in the Customer Impact Plan. They drive customer action through adoption metrics and alignment to customer KPIs and business goals and are responsible for managing critical risks.

This is a unique, high-impact opportunity that combines direct, client-facing ownership with the self-directed execution of a high-value AI/Automation project. You will gain deep domain expertise in fintech and private markets while delivering a tangible tool that significantly impacts our team’s efficiency and client experience.

Enhance sales and profitability by collaborating closely with top-tier growers. Achieve the established sales and market share targets set in the district's comprehensive sales and marketing plan, while following both company and corporate policies and strategies. Focus on Elite Grower clients identified as "Grow and Get" and implement annual business activity plans with selected top-tier growers in cooperation with preferred retail partners using a Customer Link approach.

The Account Manager will proactively develop and manage client programs, delivering best in class service and adding value to ensure retention and uplift as well as looking to cross-sell in other BHN products to increase overall account values. This position is remote in Ontario, Canada and requires effective client relationship management, identifying client issues, and coordinating with internal departments to provide solutions. The Account Manager will also work cross-functionally to execute client strategies and conduct periodic account reviews.