Respond to inbound calls from existing customers to assist with insurance policy changes
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
Help customers with questions regarding existing insurance policies and work to retain policyholders at risk of cancellation
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. They have over 5 million customers, raised $240 million, and have been profitable since 2024, with a fully remote culture.
Lead and develop a distributed team of Customer Success Managers across Commonwealth territories.
Drive strategic customer outcomes through executive business reviews, success planning, and QBRs.
Partner with Sales, Professional Services, Support, and Product to maximize adoption and retention.
Axon develops devices and cloud software for public safety and justice. They foster a fast-paced, collaborative culture focused on candor and care, seeking diverse perspectives.
Serve as the primary point of contact for quoting and renewal support, troubleshooting issues in Salesforce and quoting tools.
Build and maintain lifecycle processes, playbooks, and automation rules to support customer outcomes and business growth.
Create and coordinate key reporting for leadership, translating data into executive dashboards on customer adoption, renewals, and churn.
Affinity provides a Relationship Intelligence platform that helps dealmakers find, manage, and close more deals using data from trillions of interactions. With over 3,000 customers and $120M in funding, the company has a collaborative, inclusive culture and has been recognized as a Best Workplace.
Assist customers by phone, email, and text with questions and service needs.
Provide knowledgeable, friendly support and guidance to resolve concerns.
Maintain customer records, follow up on requests, and support business goals.
The company specializes in customer support and client relations, helping customers with questions and service needs. It is a small organization that values professionalism, reliability, and a positive team environment.
Guide customers through the adoption of Mangomint by managing their onboarding journey, providing product training, and configuring accounts.
Leverage beauty/wellness industry knowledge to build credibility and connect features to customer pain points.
Collaborate with cross-functional teams to improve the onboarding experience and address customer feedback.
Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. They are a primarily remote, ambitious, and collaborative team with thousands of customers, seeking to become the #1 market leader.
Provide telephone support to patients, healthcare professionals, and funding organizations regarding access, reimbursement, compliance, and support programs.
Manage assigned patient cases and projects while following established operational processes and service standards.
Maintain accurate case documentation within program databases, ensuring all activities and interactions are properly recorded.
This role is posted on behalf of a partner company, which manages all applications and next steps. The company focuses on healthcare support and improving patient access to therapies, with a collaborative culture and opportunities for professional growth.
Deliver exceptional technical support to customers via phone and email, ensuring timely resolution of inquiries.
Build trusted relationships with customers by providing friendly, knowledgeable, and solution-focused support.
Troubleshoot software issues and guide customers through best practices to maximize platform usage.
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, the company has been headquartered in Sherwood Park, Alberta, and is growing, with an employee-owned culture through its ESOP.
Assist in executing Image Services activities ensuring data integrity and regulatory compliance.
Provide image collection and customer service support to internal and external stakeholders.
Perform quality assurance activities to ensure completeness and accuracy per industry standards.
Alimentiv is a medical imaging company that provides image collection and management services for clinical trials. They are a growing organization focused on data integrity and customer support, fostering a culture of collaboration and regulatory compliance.
Review search queries with personalized results based on your activity history.
Evaluate suggested places, such as restaurants or locations, related to places you've previously visited.
Rate the relevance and usefulness of suggested places and follow project guidelines.
Welo Data provides AI services, including data annotation and evaluation for machine learning models. They operate with a freelance workforce and focus on quality and accuracy in digital experiences.