Own a full portfolio of DII/DIII collegiate accounts and lead each step of the customer lifecycle, from onboarding through renewal and expansion.
Drive renewal and expansion conversations that directly move GRR and Net New ARR numbers.
Build trusted relationships across coaches, compliance staff, and athletic department leadership to deepen product adoption.
Teamworks is the Operating System for Sports™, powering 7,000+ organizations worldwide, from collegiate programs to every major pro league. Founded in 2006, it has evolved into the leading sports tech platform with 600+ global teammates.
Own the full post-sale lifecycle for a portfolio of around 60 mid-market accounts, acting as the primary relationship owner and trusted advisor.
Build strong relationships with stakeholders across Legal Operations, Legal, Finance, and IT; monitor account health and develop risk mitigation plans.
Conduct regular business reviews to demonstrate value and collaborate with internal teams to drive adoption, renewals, and expansion.
Our partner is an AI-powered legal operations platform that helps legal departments achieve measurable outcomes. They are a scaling organization with a growing customer success team and an inclusive culture that values diversity and authenticity.
Own a portfolio of enterprise accounts, driving retention and expansion through strategic partnerships.
Manage the end-to-end post-sale journey, including onboarding, adoption, and renewals.
Analyze customer data to provide proactive insights and lead executive business reviews.
Firework is revolutionizing connected commerce with an AI-powered video commerce platform trusted by global brands and retailers. The company has raised over $235 million and operates at a global scale, fostering a high-growth, team-centric environment.
Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed.
Develop and maintain strong, productive relationships with customers, holding regular success reviews.
Negotiate contract renewals and identify expansion opportunities to drive business growth.
NICE Ltd. provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. The company is an innovation powerhouse with over 8,500 employees across 30+ countries, known for its ambitious and game-changing culture.