Remote Customer service Jobs · Gainsight

Job listings

US 3w PTO

  • Lead new customers from contract signing through their first major win.
  • Provide subject matter expertise on reporting and form configuration, owning post-launch customer engagement workflows.
  • Guide customers from platform launch to confident, data-driven decision-making.

Casebook PBC's software empowers community well-being through adaptive, research-based technology for human services. They are dedicated to fostering a multicultural workplace where everyone feels included and valued, with every employee respected and empowered.

$180,000–$225,000/yr

  • Lead and develop a team of Customer Success Managers.
  • Ensure customers operationalize NodeZero across their environments and workflows.
  • Engage directly with executive stakeholders to align on goals and long-term value.

Horizon3.ai is a cybersecurity company that enables organizations to proactively find and fix exploitable attack vectors. They are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.

$79,670–$109,262/yr

  • Manage a high-volume portfolio of accounts, driving product adoption.
  • Own renewals — using your product knowledge, data, and playbooks to engage customers.
  • Collaborate with Sales, Product, and Support to elevate the customer voice.

Calendly's product helps millions of people. It is experiencing exciting product growth and is a great place to learn, grow, and do the best work of your life.

  • Drive the successful adoption of multiple use cases across the organization.
  • Form strategic relationships with key stakeholders to understand customer’s objectives.
  • Anticipate client risks and strategize ways to help mitigate churn.

Seismic is a company that provides sales enablement solutions. They help businesses improve sales performance and drive revenue growth. The company seems to have a fast-paced, client-focused, and collaborative culture.