Remote Customer service Jobs · Gainsight

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Australia Unlimited PTO

  • Drive forward Pluralsight’s Client Engagement Model to ensure customer and Pluralsight’s mutual success.
  • Anticipate customer needs and proactively forecast and mitigate risk throughout the customer life cycle.
  • Partner with cross-functional teams, including sales, to identify growth opportunities and ensure a seamless customer journey.

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development.

$143,400–$231,200/yr

  • Becoming the trusted advisor to a set of enterprise customers and their key stakeholders in the UKI region by aligning Camunda technology to their business strategy and goals
  • Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan
  • Being a Customer Success Champion to evangelize customer-centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes across agents, people, and systems. They are a fully remote, global company named to GP Bullhound’s 2024 Top 100 Next Unicorn list and certified as a Great Place to Work.

  • Own a portfolio of 150–300 customers with clear accountability for retention, adoption, and expansion outcomes
  • Proactively engage customers through calls, meetings, and scaled campaigns to drive value and momentum
  • Monitor health signals, usage data, and renewal indicators to prioritize the highest-impact actions

Newsela delivers authentic, real-world content from trusted sources, tailoring it for K-12 classrooms. They offer texts at five reading levels, ensuring accessibility for all learners, and serve over 3.3 million teachers and 40 million students with personalized content.