Wrapbook

8 open remote positions

Wrapbook is an intuitive platform that makes production payroll and accounting easier, faster, and more secure. They are a growing team of 250+ people across the USA and Canada comprised of entertainment and technology experts.

PTO Distribution 8 of 8 jobs

Unlimited PTO 8 jobs (100%)

Benefits Overview 8 of 8 jobs

Dental (8) 401(k) (7) Health (7) PTO (6) RRSP (3) Learning and Development (2) Unlimited PTO (2) 401K (1) Development (1) Learning (1) Medical (1)

Open Positions

Customer Support Specialist III

US Canada Unlimited PTO

  • Own a portfolio of cases and inbound interactions, serving as the primary point of contact from first touch through resolution.
  • Diagnose and troubleshoot product behaviors and production workflows; investigate issues, reproduce bugs, and identify root cause.
  • Manage your case backlog with clear ownership and urgency, prioritize work by customer impact, SLA, and escalation risk.

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Senior Talent Partner (12-Month Maternity Leave Coverage)

US Canada Unlimited PTO

  • Partner with hiring managers to understand team needs, define role requirements, and create effective go-to-market strategies.
  • Manage full-cycle recruiting for assigned roles, including sourcing, screening, coordinating interviews, gathering feedback, and supporting offer discussions.
  • Deliver an excellent candidate experience through thoughtful communication and well-organized processes.

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Customer Success Manager III, Film & Television

US Canada Unlimited PTO

  • Own a portfolio of Film & Television clients post-onboarding, serving as their strategic partner and primary point of contact.
  • Drive client success by deepening relationships, increasing feature adoption, and identifying opportunities for account growth and retention.
  • Collaborate closely with Paymasters to ensure accurate, compliant payroll processing and seamless day-to-day operations.

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Senior Program Manager II - Fraud

US Canada Unlimited PTO

  • Define and lead Wrapbook’s strategy to tackle fraud holistically at Wrapbook and build Wrapbook’s reputation as a fraud prevention partner in the industry.
  • Take a data-based approach to prioritize and drive Wrapbook’s fraud program roadmap; partner with product, engineering, and design as well as client-facing operations teams to implement a cohesive fraud prevention and response experience.
  • Define, measure, and be accountable for the success of fraud solutions and supporting programs.

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Compliance & Data Operations Coordinator - Film & Television

US Canada Unlimited PTO

  • Own end-to-end E-Verify processing, including collecting required information, setting up accounts, submitting cases, and maintaining accurate records.
  • Partner with Customer Success Managers to support client-specific data needs, including generating and updating custom reports.
  • Proactively identify data inconsistencies, compliance risks, or process gaps.

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