Wrapbook

6 open remote positions

Wrapbook is the AI platform for production finance, building a system that gives finance teams control over payroll, spend, and accounting for film, TV, and commercials. With a team of 350+ backed by top investors, we're using AI to transform finance workflows.

PTO Distribution 6 of 6 jobs

Unlimited PTO 6 jobs (100%)

Benefits Overview 6 of 6 jobs

Dental (6) Health (6) Unlimited PTO (5) 401(k) (3) Learning (3) Learning & Development (3) RRSP (3) Home Office (2) Home Office Stipend (1) Home office stipend (1) IT allowance (1) Internet (1) Internet stipend (1) PTO (1) Remote (1) Retirement (1) Retirement Match (1) Retirement match (1) Stipend (1)

Open Positions

USA Canada Unlimited PTO

  • Own daily operations for a Customer Support team across Phone, Email, Live Chat, and SMS, including coverage, queue health, and case quality.
  • Lead, coach, and develop Support Specialists through 1:1s, real-time coaching, and performance reviews, while serving as final escalation point.
  • Partner with leadership across Support, Product, and Engineering to improve tooling, routing, and processes, and drive team KPIs with data.