$67,000–$99,000
USD/year
The Senior AEVO Quality Lead is a high-impact individual contributor role that reports directly to the Senior Manager, Agent Enablement & Vendor Operations, responsible for evolving the Quality strategy across Super.com ’s outsourced BPO network and internal stakeholders. This individual will lead quality calibration initiatives, own QA insights frameworks, and partner closely with vendors and internal AEVO Specialists to drive performance through data.