The Customer Success team at Cyderes ensures customers achieve their desired outcomes, focused on helping customers stop threats and ensuring clients receive maximum value from services and security solutions. As an Associate Customer Success Manager, you'll manage a book of business, drive retention and expansion, and be the main point of contact for clients, scheduling meetings and driving the customer journey.

The Instructure Technical Support group provides technical assistance to end-users of Canvas, its cutting-edge LMS software, supporting learning management systems administrators and corporate users. This role involves troubleshooting and providing technical support via phone, web-based tools, and e-mail, as well as acting as a liaison between customers and Tier 2 Support during problem escalations, assisting clients from issue initiation through resolution or escalation.

The L1 Support Manager provides assistance to users across our ecosystem, including SpliMetrics Acquire, Optimize, and AppRadar, via Intercom in-app chat. The role focuses on resolving customer inquiries and creating help materials to enhance self-service support. Collaboration with various teams ensures a smooth customer experience and continuous product improvement.

Become an expert in cutting-edge technology, DroneDeploy's drone flight and 3D data platform. Provide a top-notch customer experience through continuous learning, knowledge-sharing, and deep customer empathy. Collaborate with Support folks and cross-functional teams to resolve customer issues and help improve DroneDeploy's products.

Manage success of our AI products, ensuring seamless onboarding, timely updates, and maintaining a strong relationship with clients throughout their journey. You will own the “AI employee” customer relationship for the lifetime of the customer, monitor new sale events, and work with customers to complete the setup.

Provide exceptional 24/7 Tier 1 support to Noodle employees, Noodle-built product users, university partners, and international LMS clients. The role represents user needs and provides training documentation & automated self help options. The Technical Support Associates are based in South Africa and report to the Technical Support Manager.

As a Customer Support Specialist, you’ll be an advocate for Aircall's customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. This role involves working closely with the global support team to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction.

We are looking for a self motivated and passionate Customer Support Specialist for the Uplisting team to help juggle our 1000s of customers, keeping them as happy as they can possibly be and empowering them to succeed. Follow customer lifecycle processes and policies to support customer success and business growth throughout the customer journey.

Provide world-class customer service within a global contact center environment, striving for first contact resolution and an elite customer experience. Assist consumers with orders, website access, and product features, educating them on TransUnion products and credit industry concepts. Troubleshoot service interruptions, retain subscribers, and accurately capture details.

Peek is seeking a friendly and self-motivated Partner Support Representative to assist activity partners in growing their businesses using Peek’s SaaS platform, PeekPro. The role involves acting as the initial point of contact for product inquiries and technical troubleshooting in a fully remote setting, reporting to a Team Lead in the United States.