Customer Delight Specialist

As a Customer Delight Specialist, you will join a small team that's reinventing how delightful customer interactions can be. You will become Superhuman's most knowledgeable product expert, excite, educate, and encourage customers to make them brilliant at email, and communicate with customers to solve their problems and improve their lives.

Customer Success Manager

Manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.

Customer Success Specialist (SEC Project Manager)

You will be a key player in the growth of the region by providing high quality training, education and support to Catapult’s customers across the entire range of athlete tracking hardware and software solutions. You will have an understanding of the sports industry and how the intersection of technology and sport is driving performance improvement. You will become a product expert and utilise this expertise to drive product adoption for your customers.

Manager, Support Account Services Management - Federal

Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics. Guide team members to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills. Support and inspire the team to deliver an incredible customer support experience.

Customer Onboarding Manager

Lead mid-to-large market customers to successful adoption and long-term success with the Kojo platform by coordinating and delivering strategic implementation plans that meet customer business needs. Ensure continuous strategic alignment across teams and with customer contacts, and provide customized solutions to ensure a seamless customer experience. Be an excellent project manager and committed to seeing customers adopt and succeed on our platform.

Patient Experience Representative (6am-2pm EST)

Provide timely technical support and guidance to patients via email and over the phone, helping them access health records and navigate the PocketHealth platform; use patient feedback to help Management and Engineering shape the platform's future; this role is ideal for someone who wants to grow into a leadership role over time and take on new challenges as PocketHealth grows globally.

Customer Success Manager, Wealthsimple for Business

Onboard new Customers (companies, organizations etc) including working with Plan Sponsors and Admin’s to set up their Group Accounts, support platform integrations, organization and plan management. Drive adoption of W4B with our Customers employees, providing instructions and training on GRSP’s, the plan and general financial wellness. Provide ongoing support and expertise on the Wealthsimple for Business platform.

Sr. Technical Account Manager

Zapier is looking for a Sr. Technical Account Manager to join our growing Enterprise team. You will work directly with our most strategic customers, helping them design scalable workflows, troubleshoot technical issues, and build long-term automation strategies that drive business success. You will provide 1:1 priority support for Enterprise customers, resolving business-critical issues promptly and effectively.

Customer Success Executive

The Customer Outcomes Principal Success Architect will develop C-level executive relationships and relationship management across customer accounts. The objective is to improve Customer Outcomes at these accounts, leading to customer's product adoption and value realization. The candidate will become a trusted advisor to C-level client leaders and facilitate customer success from strategic planning functions.