Technical Customer Success Manager

As a Technical Customer Success Manager, you will lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform. You will understand customer use cases and provide recommendations to improve security posture and platform utilization. You will build and maintain trusted relationships with technical stakeholders and decision-makers, acting as the customer advocate within Armis, coordinating across teams to meet customer objectives. You will ensure deployment and configuration align with key business use cases and are delivered on schedule. You will also stay current on third-party integrations and how they interact with Armis within customer environments, serving as a subject matter expert in your area of technical proficiency. You will partner with Product, Engineering, Support, and Sales teams to drive account success.