As the frontlines of the P2P market, you and the team will arbitrate customer disputes professionally. You will investigate trading activity and take appropriate actions to keep the marketplace safe and prevent fraudulent activity and use Customer Insight to identify product improvements.

We're seeking a dedicated Customer Support Specialist who thrives in a fast-paced environment and is passionate about delivering exemplary customer service. This role involves engaging with customers through email, live chat, and phone calls on a 24/7 rotating schedule. You will provide accurate information, resolve issues, and enhance customer satisfaction.

Join Binance's Customer Service team to provide exceptional support, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. Responsibilities include handling high amounts of live chat and phone calls, identifying and evaluating customers’ needs to deliver satisfaction and manage complaints.

The CSM will retain Enterprise accounts (B2B) by ensuring continuous communication and relentless support, onboarding new Enterprise customers, developing customer accounts by driving product usage and increasing user base, and translating customer feedback into product requirements. This role requires analytical, consulting and advisory skills.

As a Technical Support Manager, you will manage and build a world-class team of Customer Support Engineers providing support to high-priority customers. You'll handle day-to-day operations, resolve high-priority cases, partner with product and engineering, coach support engineers, and strengthen processes for scale and efficiency.

Join the signNow team as a Technical Support Specialist! This role involves providing technical assistance to B2B customers, utilizing customer service skills, and demonstrating fluency in English. Flexibility in work hours to accommodate the US market is essential. Experience with Google Chrome Developer tools, Jira, and Kibana is a plus.