As a project manager, you will be the central hub in the development of our customer service, managing projects from conception to successful implementation.
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Join Nozomi Networks as a Customer Success Manager! Engage and build meaningful relationships with Critical Accounts driving high customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.
Unlimited PTO
As an Application Support Consultant, you will be the first point of contact for customers on IT and Business Application related questions for our solutions. You'll provide efficient support, investigate application defects, handle customer escalations, and identify service improvement opportunities. You will manage your personal development plan, mentor team members, and assist colleagues in a team environment.