As a member of our Customer Success team, you’ll have the opportunity to unleash your expertise to wow customers and make a difference in an exciting, growing company. At ExtraHop, we provide solutions for mission-critical business and technology problems across a vast array of industries and technologies. With us, you’ll deliver solutions that customers previously thought infeasible or impossible to solve.
As a Customer Success Engineer (CSE) at Tailscale, you’ll be the bridge between their technical capabilities and the needs of their most strategic customers. You will work directly with customers to ensure their success with Tailscale’s products, helping them get onboarded, driving their long-term adoption, and providing expert technical guidance throughout their journey.
The Advanced Technical Support Specialist serves as a key escalation point for complex technical issues, providing high-level support to our restaurant clients and internal Support Agents. This role requires advanced troubleshooting skills in networking, hardware, and system configuration, along with the ability to mentor and guide Tier 1 Agents. The Specialist will engage in multi-channel communication to resolve incidents and configure systems.
Serve as an integral part of our growing team, focusing on customer satisfaction and retention for large enterprise organizations. Establish yourself as a trusted partner to our enterprise customers throughout their lifecycle with Arpio. You will report to the Head of Customer Success to track customer goals & health, and partner with a Solution Engineer to navigate complex implementations.
The Technical Customer Success Manager will serve as trusted advisor to strategic customers, driving adoption and maximizing value across their organizations. They will work closely with customers to understand their technical environments, business goals, and operational workflows to ensure successful deployment and long-term satisfaction with the Armis platform.
The Managed Service Consultant will manage incoming requests within SLA, handling the required work and providing feedback to customers by assisting them via phone and web conferences to help them make changes on their Vonage call plans and reports. This is an opportunity for an ambitious individual to advance his or her career.
CSMs are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace support infrastructure. They ensure that their customers technical, administration and specialist support needs are met. Additionally, they are expected to maximize the strength of the customer relationship by building a solid rapport with the client –identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to ensure that Rackspace’s reputation for Fanatical Support is upheld.
Play a vital role in connecting vulnerable populations with the resources they need. Build partnerships, lead community engagement efforts, and promote responsible gaming across Florida, with a focus on Broward and Miami-Dade counties. If you're fluent in English and Spanish, have a passion for helping others, and thrive in a fast-paced environment, we want to hear from you!
The CCTV Technology Coordinator provides technology expertise and analytical support services to the Postal Inspection Service. The coordinator will monitor and manage CCTV systems, providing remote support and coordinating repairs and installations with contractors and local Physical Security Specialists.
PAR is seeking a career-driven, customer-focused Technical Support Agent to join their Call Center team. In this entry-level role, you will provide first-level support for POS hardware/software and PAR products, resolve operational and technical issues quickly and efficiently, and deliver exceptional service that fosters total customer satisfaction.