Product and Platform Support Specialist

Dandy

Remote regions

US

Benefits

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Key Responsibilities:

  • Live Clinical & Tech Support: Provide real-time support to dental practices via phone, chat, and email.
  • Technical Troubleshooting: Resolve hardware and software issues for Windows 10 PCs, peripherals, and device connectivity.
  • Workflow Optimization: Review dental orders and assist with troubleshooting digital workflows.

What We’re Looking For:

  • Experience: 1+ years of experience in a healthcare technical support, IT, or clinical tech environment.
  • Communication: Strong written and verbal communication skills.
  • Technical Proficiency: Experience with Windows 10, Google Suite, and basic networking infrastructure.

Dandy

Dandy is transforming the antiquated dental industry by simplifying and modernizing dental practice functions using technology. They are backed by leading venture capital firms and are building the operating system for dental offices worldwide, to empower clinicians with technology, innovation, and support.

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