Customer & Technical Support Analyst

Doximity

Remote regions

US

Benefits

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How you’ll make an impact:

  • Answer phone calls and emails in queue to provide technical, installation, and account support for users
  • Take ownership of full-cycle support tickets, following all necessary processes and procedures
  • Maintain high-level customer satisfaction

What we’re looking for:

  • High school diploma (Technical or junior college a plus)
  • 1-3 years customer service experience
  • 1-2 years of Call Center experience

Nice to have:

  • 1 year experience in a technology environment
  • Experience using an iOS, Android, or other smartphone/tablet
  • Ability to work on weekends

Doximity

Doximity is transforming the healthcare industry with a mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, they are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

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