This is a part-time (25 - 30 hours per week), temporary remote position assisting licensed professionals to track their continuing education needed for license renewal. The position involves assisting customers through live chat, email, and phone support, as well as providing customer feedback and writing internal documentation.
Provide first level customer service solutions regarding client products, building and maintaining positive customer relations by offering personalized solutions, exceeding expectations, coordinating with various functions within the company, scheduling service calls, troubleshooting technical issues, ensuring accurate data input, and demonstrating passion for customer service.
As a Technical Support Advisor, you would join the Contact Center Team that provides 24/7/365 support of TDS customers. You will support TDS customers across all markets by providing assistance to those customers who have flagship, premium and legacy products. You should be highly technical and customer focused to deliver exceptional customer service.
Be in the thick of it, not just part of it! As the new Onboarding Manager for the Belgian marketplace, you’ll play a pivotal role in driving the success of our partners and contribute directly to the growth and development of the platform. This is your opportunity to help shape how sellers integrate and thrive within a rapidly expanding and ambitious e-commerce environment.
Provide day-to-day support to users by resolving product queries via email or chat. Identify and escalate product issues and bugs, surfacing customer feedback to account teams. Work collaboratively with internal teams to address issues and jump into other projects to support team members.
Peek is hiring a friendly, passionate, and self-motivated Partner Support Representative to help activity partners grow their businesses using Peek’s SaaS platform PeekPro. The Partner Support Representative acts as the first line of defense for product questions and technical troubleshooting. This full-time role is entirely remote and will report to a Team Lead in the United States.
Join Rad AI during a period of rapid growth and contribute to delivering top-tier technical customer support for our expanding product portfolio. You will communicate effectively with admins and users, triage urgent issues, troubleshoot web applications, and collaborate with internal engineering teams. On-call shifts including occasional night/weekend coverage are required.
Provide exceptional guest experiences in a customer service or contact center environment. This role involves troubleshooting streaming issues, understanding streaming services on various devices, and utilizing strong problem-solving skills. Multi-tasking and experience with CRM applications are preferred.
The Customer Support Representative identifies customer issues and provides solutions, offering consultative responses to technical and non-technical questions to ensure customer satisfaction. This role involves diagnosing and resolving customer problems, tracking support requests, and staying informed about product technology. The shift for this role is 10-7pm EST Monday - Friday.
In this role, you'll work with cutting-edge retail software technologies and top retail companies, providing basic technical support for software and hardware products, handling high-volume inquiries via phone or email, managing caseloads, and diagnosing and solving technical issues, requiring excellent communication and problem-solving skills.