Technical Product Support Specialist

Thunkable is looking for our next Creator Success Associate to support our global community of mobile app creators. You’ll work directly with users to ensure they have the tools, knowledge, and confidence to build apps — including those that leverage cutting-edge AI technologies. You’ll also advocate for our creators by sharing product insights and real-world feedback that helps shape our platform — especially as we deepen our AI capabilities to make app building more powerful and intuitive. You'll become a product and AI expert on Thunkable and serve as the first point of contact for all inbound creator questions. You will help creators resolve product issues and improve Thunkable’s AI features, creator documentation, tutorials, and support content. You'll support our creator education initiatives by contributing to AI-focused resources and help identify compelling creator case studies.