Remote Customer service Jobs β€’ Customer Success

55 results

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SEO Customer Support Specialist

Search Atlas πŸ”ŽπŸŒπŸ“ˆ
$2,000–$2,000
USD/year
3w PTO

Help propel the growth of Search Atlas as an SEO Customer Support Specialist. Responsibilities include testing product categories, communicating with clients to solve problems, developing testing processes, leading product demos, and discussing product issues with the team. Adapting to the role as needed.

Customer Success Manager

Adaptavist Group πŸŒπŸ€πŸš€
Europe Africa 26w maternity 13w paternity

Work closely with growth clients to understand their needs and challenges, providing strategic guidance. Use research techniques to enhance the customer experience and inform product roadmaps. Proactively contact clients to ensure satisfaction and retention, while also encouraging engagement with the Atlassian Community and ScriptRunner Loop.

Customer Success Manager

Daybreak Health β˜οΈβ˜€οΈπŸ₯
$80,000–$90,000
USD/year

Join the K12 Success Team as a Customer Success Manager (CSM) to increase student access to Daybreak’s evidence-based mental health care. This remote role involves project management, product onboarding, and educator enablement, helping school staff adopt and engage with our services across 50+ partner school districts. You’ll lead district program launches, provide technical support, conduct school staff trainings, and drive adoption across schools.

Director, Customer Success

SmarterDx πŸ₯πŸ€–πŸ§ 
$185,000–$215,000
USD/year
US Unlimited PTO 12w maternity

Help SmarterDx customers thrive by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers. Collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and occasionally help coordinate the implementation process. Exceptional project management, relationship-building, and communication skills are needed.

Customer Success Specialist

Property Leads πŸ’πŸ’°πŸ“ˆ
$2,500–$3,000
USD/year

The Customer Success position at Property Leads is responsible for identifying, managing, and assessing customer concerns and questions. The successful candidate will be a customer-centric individual who can clearly and professionally communicate with clients, resolve inquiries, and handle complaints promptly. This role will ensure our clients are supported while following company policies.

Customer Success Business Partner

Anaplan β˜οΈπŸ“ŠπŸ“ˆ

As a Customer Success Business Partner, you will manage a portfolio of customers, driving adoption, expansion, retention, and ROI. Serve as a trusted advisor, helping customers achieve objectives and transform processes using Anaplan. You will also identify customer pain points and guide them on how Anaplan can address their specific needs, leading Quarterly Success Reviews and expanding Anaplan.

Enterprise Customer Success Manager (Remote) London, UK

Vendavo πŸš€πŸ’‘πŸ€
Europe 5w PTO

As a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.

Customer Success Manager

Sardine 🐟🐠🐑
$120,000–$150,000
USD/year

As a Customer Success Manager, you'll manage customers, maximize the value of Sardine's products, and collaborate with Sardine teams to meet customer needs in risk, fraud, compliance, and payments. In this role, you should build strong relationships with customers, provide strategic analysis, and translate complex problems into actionable solutions. You'll also monitor KPIs and proactively solve fraud typologies.

Customer Success Manager

FourKites πŸššπŸ“ˆπŸ“Š

FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites.

Senior Director of Customer Success

Vivian Health πŸ₯β€οΈβ€πŸ©ΉπŸ’
$170,000–$260,000
USD/year

You will be a pivotal leader in ensuring optimal client engagement and satisfaction with the Vivian platform for our healthcare staffing agency customers. This role involves developing strategies to maximize customer retention and success, growing Net Retention Revenue while managing a dedicated team to execute these plans effectively. This position is crucial for guiding the company through a significant growth phase, with the goal of substantially increasing annual recurring revenue.